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Customer reviews

Rating 4.5 out of 5 stars with 38360 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 38,359 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Microsoft...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Programs are easy to navigate. A must for anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365. Easy download and easy install. Works as needed.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Subscription stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed you can't just buy the program anymore. One time price and done! Now you have to use a subscription? Pay every year : (. Will probably discontinue use once I find something else I like. The programs themselves are great, just don't like the 'subscription'.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Data Management

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is user friendly. Great functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced adequately, and easy install on Mac. A greey buy for students or people just learning to use the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for any pc/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software as always. Tons of new updates. I especially like the graphs in excel. Much easier to generate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consider "single sale" vs. "subscription"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was irritated because the Best Buy salesperson told me I HAD to buy Microsoft as a SUBSCRIPTION, which has to be paid again every single year. Later I found out I could have bought the product from Microsoft directly as a single install (one payment but no upgrades). I was replacing a version that was 10 years old and still working. I only use the simple functions of WORD, so don't need all the other fancy stuff that is upgraded every year. I think the subscription version with the upgrades is for people who need more functionality than me. And if they tell you that you save 10% by signing up for their credit card - read the fine print VERY carefully! For me the 10% of my $573 purchase was $50, and the savings is not in cash it is store credit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Cheapest price I saw online. Glad I have Access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office 365 - Mac User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found Office 365 simple to use so far. There are many templates to choose from on Word, which I really like!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for all my work and school needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for not only work but school also. Very easy to set up and use!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Britt,

      We're glad to hear that you find Microsoft 365 Personal great for both work and school. Thanks for the review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new program. Its new and so much better than the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product/software. Just do not like having to re-new each year in order to edit an existing document!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was extremely helpful in explaining the differences in laptops and helping determine which would be the best fit for our uses. We selected the perfect laptop that is working out exceptionally well. Knowledgeable, patient and very nice staff to work with. The computer was very competitively priced as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have esp. if like me you use your iPad in replace of a computer as well as a tablet. I am used to Microsoft and there products so it's nice to have the familiar on my iPad that I use more ofter than a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Easy to use and navigate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Easy installation and user-friendliness are both great aspects of 365! We're glad you're enjoying.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 - Works Great but Prefer Owning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new MacBook Pro and needed to purchase Microsoft 365 as I couldn't use the version I owned in my previous MacBook. I'm not please with that aspect (thus lower value score) but the software offers everything I have grown accustom to for Word and Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Office 365 primarily to use on an Insignia Tablet to review and store documents. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it has so many programs and is easy to navigate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're finding Microsoft 365 easy to use!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 resources

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get along without it; I tried! Reasonable price and 15 month subscription. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very easy switch from PC to MAC. no problems

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Fantastic to know that you made a seamless switch across devices with Microsoft 365. Thanks for taking the time to share your feedback with us!

      Best,

      Tom
      Microsoft Office Team Microsoft