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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 38,150 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ken H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to assume it will ok, I haven't had chance to use it yet. I just picked up my computer 2 days ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It runs the programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $$ You need it to run the programs..ok I guess it works..lolo

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Works perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and works very well with my new apple computer. I was worried using a windows product with apple but it is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I want!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new computer as mine is getting old and needs servicing but can't find anyone local to do the work. I got a new computer and a must have is the Microsoft 365 for Word and Excel, Outlook. Could not live with MS 365. Love Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sandy,

      Thanks for the review. We're glad to hear that you got a new computer and are enjoying Microsoft 365 on it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a Relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was concerned that the new Office software would be as drastically different as the Windows platform on which it runs. What a relief to see that is quite familiar (yet with added features and some touch functionalities). I especially like the annual subscription option in lieu of purchase. Saves the time and trouble of converting to some new level of the software, and makes updates automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the Microsoft 365, I haven't yet fully used it, but happy regardless and it will be available to me when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft Office 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Office 365 Personal has helped me complete my business tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed microsoft, and it great to have my own subscription. Which I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and MS’s commitment to constant improvement means that it’s hard to beat Excel!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Had to buy due to computer maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft does and fulfills all my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the new features works for me and co pilot answers and helps me through some of difficult situations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use MicroSoft Office extensively. I have been using versions of this software since 2007. There have been a few changes of the buttons, but every spreadsheet or word document that I have pulled up have worked as expected. Note: I have one spreadsheet that I have been building on since well before 2007 and it works as expected only much faster. BTW, I do have one complaint: In the past all I did was purchase the current version of Office and did not have to worry about additional charges. As I understand it, I now have to pay an annual subscription charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions to install. Highly necessary document.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our new laptop. Opens fast and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already using my new Microsoft 365. So far, works well & includes WORD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for my personal needs. Screens open with no delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creativity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the abilities to create my own documents and presentations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install on the computer and includes the basic program

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Please purchase, you will need it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! It allows you to use so many platforms whether it be for school, work, or even personal use. I'm so excited for all to try it out!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    i am happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine and very good to use with Mac, good speed and support all software, but i have problem with add my printer Brother DCP 1510W, i can not use this printer with new mac.

    I would recommend this to a friend