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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 38,541 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and to use. Being able to use all the perks of the mobile apps is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price and Great Product. Arrived as promised

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and Great Product. Arrived as promised

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether it be the included features and applications, seamless user interface, or simply the agreeable price point, we're happy to hear you've been pleased with your new Microsoft 365 Personal subscription. We've designed your new suite to be a beneficial addition to any workspace, and are thrilled to hear you've been enjoying its reliable functionality. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Never had a problem with Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I useit for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office 365 for all my home, work, and college things and I have had no pro lems with it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $20 with my laptop so easy of course it was an easy buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But why does microsoft have to screw things up wigh unnecessary changes?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used excel for work and it is working great need to learn tricks and tips on other applications as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disabled Veteran/Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no choice but to buy this in order to access my files.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper option than buying the suite. Everything seems to work just like the fully downloaded more expensive option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplest Installation Process Ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplest Installation Process Ever!!! Picked up computer. Used the license card provided by Best Buy. Copied license to computer. Microsoft software installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i actually received this item free for a yr with a computer purchase. i do like it and will continue to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    such an easy download!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase! Quick and easy download and much needed for a college student or business professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is great to use to very good thing to have I will make sure I tell my friend to go heading to buy one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Useful tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary implement to work with. Really need it for projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really work for me and all my schools assignments recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working well for you and your school assignments.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hemos me for college to write essays and many other things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Office Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you'd expect. Just wish there was an option to buy it for the devise vs having to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Microsoft products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our HP products. This is our 3rd laptop form best buy and HP, and we have microsoft 365 on all laptops and desktops!! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office. If that appeals to you, you'll enjoy this. If it doesn't, this won't convince you otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Microsoft...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Programs are easy to navigate. A must for anyone!!

    I would recommend this to a friend