4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 38,542 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PLR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Serving the purpose I need to work remotely

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We know how important being able to work remotely is. We're glad that this is working well for you!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    work and home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone needs the proper programs, a must have if you are going to be able to meet the needs of your clients.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great for beginners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product if is only for your personal used abd great value

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal to be such a good value for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids my wife for school work an everyday work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wouldn't be without it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without this software. It has everything I need!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has everything you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is perfect. I also use on my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    I LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides me with everything I could ask for in one nice little package. I've always used Word, Excel, and PowerPoint. Now I am using One Note and One Drive and it could not be more user friendly. I also love that no matter which program I am using, I can view them from anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consider "single sale" vs. "subscription"

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was irritated because the Best Buy salesperson told me I HAD to buy Microsoft as a SUBSCRIPTION, which has to be paid again every single year. Later I found out I could have bought the product from Microsoft directly as a single install (one payment but no upgrades). I was replacing a version that was 10 years old and still working. I only use the simple functions of WORD, so don't need all the other fancy stuff that is upgraded every year. I think the subscription version with the upgrades is for people who need more functionality than me. And if they tell you that you save 10% by signing up for their credit card - read the fine print VERY carefully! For me the 10% of my $573 purchase was $50, and the savings is not in cash it is store credit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item for Personal Home Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Would highly recommend for personal home use!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anne,

      Thanks for sharing your review. We're glad to hear that you highly recommend Microsoft 365 Personal.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Convenience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of being able to buy these out of best buy rather than putting my card info online. This is my second time buying one. I think they’re worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and provides the tools I need to do what I want. Price was right too...rebate available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silva

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very good, I like this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great pacakge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product perfect for business, home and school work

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Has all programs good and easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with all the programs preety cool but just for a year and then they expire but other than that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Works Great but Prefer Owning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new MacBook Pro and needed to purchase Microsoft 365 as I couldn't use the version I owned in my previous MacBook. I'm not please with that aspect (thus lower value score) but the software offers everything I have grown accustom to for Word and Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite is easy to work with and fun to use. One can do awesome projects using this software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for work and school. Easy to use and share files online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend personal Microsoft office

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it together with laptop, saved $20. Also, it can be used for one PC/MAC and one tablet, which is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Function and Design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new features and that i can use this on my iPad as well now! So functional! I was surprised by the need to renew a yearly subscription. I wish it was like Apple where updates are free.

    I would recommend this to a friend