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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 38,543 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I have really enjoyed using Word and Excel so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, would definitely recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is user friendly. The download was also extremely easy and user friendly. My experience was good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from online order to curbside pickup!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent product but may be more than you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product along with a new laptop because I was not going to be able to load my MS Office from 2013. The new MS Office is good, but I really didn't need the new features and upgrades for what I do. The family cloud feature is very nice and handy for moving files between computers, but I did have some difficulty getting it to work consistently and the timing for the files to synch sometimes takes longer than you would expect, so patience is a requirement. The Geek Squad was very helpful in working with me to resolve my issues and tutor me in the proper procedures. Not crazy about the annual renewal fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with, great help at getting the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mcbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and good customer care I really liked it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy Office and get free updates, enjoying the daily stuff pretty fine as of yet. Thanks Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for everyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has something for everyone i my household.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maggie,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working for your whole household.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and I get so much work completed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because my other one expired and is really worth paying it every year. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tools for pc users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools for all users. Intuitive and comprehensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like the tools Microsoft 365 Personal gives you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this software is what you need to make a new laptop a complete product for a student

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great vaule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have purchased this greatly sooner. Love the value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software especially when usin for school. I would recommend to other students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software . Pretty easy to navigate . Definitely needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know Microsoft office works great. Unfortunate you have to pay every year though.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great to have this free for a year but it eould be much better to gave it for more time free

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This was a gift for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is her first experience with an Apple product, after set up, very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It makes sense to stick with Original!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know what it does. It's a must have and a standard. The price was right and it's best to have the program that most of the world uses!

    I would recommend this to a friend