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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38553 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 38,552 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and I loved the fact that outlook email came with it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exellent buy, great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!! Very light, great price and good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use anything but Word right now. A lower cost for just that piece might be a thought to consider. I don't think I need excel or PowerPoint

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to purchased Microsoft 365 since it wasn't already installed on my new computer. Well once I hooked up my computer I realized that I didn't need Microsoft 365 because I was able to use Google Docs for free. When I tried to return Microsoft 365 back to Best Buy they wouldn't refund me the purchased price because they said they had no way of knowing if I had already downloaded it on my computer. Well if I purchased it from Best Buy & you have to register the software before you download it on the computer, Best Buy should have a way to tell if you registered the software or not by looking up the Product Key. Anyway, I was very disappointed that I had Microsoft 365 which I don't need and I'm out of $59.99 for a yearly subscription. I know you may say just download the software and use it since it's paid for but I don't want to do that I wanted a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 it works great for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for me from Office 2010. Love the new features and all the programs included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an Easy setup, best buy sent me a link to activate the product. Good discount with BB.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software is good but I'm not a fan of this year to year stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and has helped me create documents I need for my work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to your iPhone yes it is boy oh boy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish office suite came installed on computers for free but this was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for my sons laptop for college. Separately this would of been double the price!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I wanted. I love the office online. I live being able to edit on the iPad and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the easiest software I ever installed! Love Microsoft products! Love Windows 10 too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new computer for work with u guys and I get the Microsoft card super cheap because I was a memeber thank u guys

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice & affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that Microsoft has made office much mor affordable than before. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Much Needed Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been working with a very old Microsoft office package that was due to expire later this year. I'm glad I upgraded to 365. It's like graduating from moving as slow as a turtle to a rocket ship! Great features, such as automatic saves, a nice clean infrastructure, and many more features I have yet to explore. It's a keeper!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks so much for the review! We're thrilled to hear you are enjoying Microsoft 365 Personal. You can explore more features and find tips and tricks here: https://www.microsoft.com/en-us/tips/home

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    useful for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with my purchase and the support I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro expedient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this, so I’m glad I finally bit the bullet and bought it. I needed the upgrade. Plus I adore the One Drive feature. Good for all things office oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Has been great with my surface pro 3 because I use a lot of Microsoft for college

    I would recommend this to a friend