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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 38,555 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    helpful for school learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best for kids to learn on and become familiar webs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Everything You DON'T Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know that Microsoft Office 2021 exists for a one-time payment? If not, it's understandable. Microsoft doesn't advertise it because they want you to think this is your only option. They slap on a bunch of bells and whistles you will likely never use to justify the overinflated price, and they get away with it because they've made you think that you have no other choice but to pay. Don't get me wrong; this IS a good product. It can do a whole slew of fancy things other programs can't. It gets updated continually so it should never go out-of-date. It allows you to use a single license for up to 6 devices. All very useful things... if you actually need them. Really, everything you're most likely to use can be found in Microsoft Office or similar cheaper (or free) products. And while other products lose support and eventually force you to upgrade to a newer product, you can usually get the same amount of use out of them for less money overall than 365. And, really, most single people can get along perfectly well with Microsoft apps on only one device instead of six. When I realized that this was way more than I signed up for and found Office 2021 discounted for $40, I cancelled my 365 subscription and got a refund. That's one less person being ripped off by Microsoft!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great to help kids with their homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to help kids with their homework and help with family budget spreadsheet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginners or a pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use for office..I've had office before, but this one is by far the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in home use Has the right tools to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent suite of software available anywhere you have internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no hard time installing it and it has been running good. I have no problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. You may want to get home if you have multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much needed microsoft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Microsoft 365 has everything I need to do my work and presentations. I recommend this for everyone to get if you need to do reports and projects otherwise you may be screwed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time computer owner had trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First computer I owned had trouble with password to back to Best Buy. They cleared it no problem very satisfied with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS office you know it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It come with my computer for half a year free, which is good, but i actually don't need it..

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    good for one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically good for one year on one laptop computer. Prefer at least a two year subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you haven't tried there free demo online you should because every feature is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use windows version. Came preloaded in the laptop and now we can't do without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft it's amazing. I like the software

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when I purchased my laptop and I love it...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use and fast. I love this product

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing like getting something for free!!! only for a year, but hey, keep the glass half full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten the chance to use the Microsoft 365 but look forward to use in the near future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was slow but after installed program ran great

    I would recommend this to a friend