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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 38,554 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good - In-Laws love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems just as good as the full product, time will tell but so far all is working as expected!

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Has sufficient programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs are good except Outlook. Still can't get it setup correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a 20 off sale and it is great. Use it for home school use. It is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIke it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new features that 2016 has. I previously had 2010 so this is a nice change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Package for New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having purchased this great package for my new computer with such a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install & needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    step by step instructions & without it there is nothing on it has all the programs needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Learning all the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is very nice, compact and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great updates included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updates included so i do not have to keep repurchasing for new updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Took some getting used to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to play around with this product more, probably won't be using some of the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure that this will be fine once I learn all of the changes. I am still in the process of learning the changes and I want to be sure that my current files will not be corrupt while trying to make the conversion. I have found some things that I do not care for, but I am hopeful that the overall result will be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easier to use than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and to use. I loaded quickly on my surface pro. files arealways available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always need office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always recommended to buy Microsoft Office instead of the stripped down versions of Word-Excel-etc that come with a new computer. Having Office on your laptop let's you bring your data from other sources & be able to access it on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy to receive this software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for one year was included with our computer purchase and it's a great program!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not yet installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed this as it is not needed just yet. But use it at work. Good product.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Seamless transision from earlier version.g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need, especially, Acess. Downside is having to pay annual subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked you had to buy the program separately after your 12 months subscription ends. You have to leave a credit card on file with Best Buy to renew it again for rental not re purchasing. This is not right. Once my year is up. I will cancel my subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price too, was actually shocked that they were much lower than The Apple Store.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST HAVE FOR ANY COMPUTER AND GOT A GREAT PRICE BUYING IT THE SAME DAY AS MY LAPTOP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop. Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 17 inch HP Laptop as a gift for my daughter . I bought it online and picked it up at the Orange store. It was very easy to buy it that way, and my daughter loves it. I purchased the office bundle that goes with it and saved money. It came with windows 11!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    computer program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer program allowed young high school student to complete educational requirements.

    I would recommend this to a friend