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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 38,554 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use my daughter likes it for school projects

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery and install. Works fine. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for doing resumes, budgets, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OFFICE 365 is a great deal. Can use it for a year and renew with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wish I got a discount for renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great deal. I hope they come up with renewal discounts or coupons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient with the labtop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go with my son labtop he say he use it a lot with all the homework he gets in college .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgraded Microsoft office. All the new templates are user friendly and amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this product for her school exercises and homework assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got good deal price and downloaded on new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new version of Microsoft products, use them on a asus laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Administrator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is over a year now and is being used to manage office procedures and records.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review about the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service I received Trey was excellent. He over everything with me and assured me if I have any problems I can make a appointment and come see him. I would enjoyed talking with , very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD SOFTWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROSOFT 365. Very food set of MICROSOFT OFFICE PROGRAMS

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Geat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and had no problems with it. Just like my work version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for easy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download! Very easy to follow instructions!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied that microsoft came with my computer. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    quick and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tutorials and customer service, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TabletFlexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this product makes my iPad very useful so that I can leave my Laptop at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never have to worry again about having the latest version of Word.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Desperate for help-No customer Service no Empathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 rating I would. I purchased the product and attempted to download it to my new Apple Laptop that I also purchased on the same day, without any success. It later told me my code had expired. I later went to Best Buy seeking some assistance and I was advised I had to pay $40 to get assistance on a product that was newly purchased and never used. I requested a manager sharing my desperation and my need for help because the customer service that I received from the techs was not helpful. The manager who happened to have the Geek Squad jacket on stated $40 fee is required for assistance and he could not waive it because it was a new purchase and never used. The lack of customer service and empathy was galling. I then requested a full refund which he processed speedily with no remorse that I just purchased a product that failed to download. I am total baffled by his total lack of customer service. He rather return the money in full rather than keep a customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good subscription.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything anyone needs for a personal experience.

    I would recommend this to a friend