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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 38,555 reviews
  • Rated 3 out of 5 stars

    Too many "bells & whistles"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a casual writer, I needed a word processing program and purchased Microsoft Office 365 Personal. All I wanted was a "wheel barrow" and instead had to settle for a "rocket ship". There are far more options in this version of Word than the average person will ever need or use. This program is not people friendly and is confusing. Only after purchasing this software, I learned of Google Docs which is not only free, it is what I was looking for in the first place, a simple word processing program. Instead I am out $70. For someone looking for 1001 things to do with a word processor, this is probably an excellent product. See you in outer space!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase the office 365 again. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the new subscription product. 1 TB of cloud space is awesome. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have made in a long time. Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this software pack to be adequate, it has everything you need, from Excel, Power Point, and Word. The only thing I do not like is that it is only a year. If i would have gotten the permanent one but it does not come with any update patches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased for child's school work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this package. Love to work with PowerPoint. Easy for my 7th grader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to install and when I faced a problem the Microsoft help desk was excelent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Who wouldn't want this?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! If you get this, you will not be disappointed! Get it. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was way easier then I expected it to be. I use this product more then anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but watch download purchase process.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of subscription software. The product once installed is working great but once again I had trouble with the purchase. Picked up PC at store and CS rep said the Office package would be available for download via email-sent codes. Order status with Best Buy changed to "email has been sent" but it wasn't. Tried Microsoft, on hold for 30 min, they said never got release order from BB; went to BB store (not looking for another 30 min hold call) and CS Rep said problem with BB Online not the store! After some tense words the Rep went to back and came back with download codes on a scrap of paper. These worked! Some opportunity for process improvement and CS training here, especially when ordering for store pickup. Can't wait for the one year renewal process... Score - BB online 1 star; Microsoft zero stars; BB store 3 stars (nice recovery after fussing).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the software package you have to have. It certainly has many, many more capabilities that I don’t know about and will never utilize.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for both my Mac and my PC. Absolutely easy to load. Great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy! It has everything i need for administrative work and my daughters school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office just keeps getting better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to impress with the latest edition of Office. Easy to use and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I think word is the best. I use it all the time & it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office is the best software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has the best setup and is the most user-friendly program for computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a great software bundle meeting personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    With Office you never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Office you never go wrong. I used for a personal laptop, also great for the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Subscription - a Must Have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a laptop and purchased a this subscription. It was easy to install and works well on the new computer. This is an auto renew subscription so we are set! Our only disappointment is that this should come free with computers over $600.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LovingSpouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the laptop purchase. Exactly what we needed to complete homework assignments.

    I would recommend this to a friend