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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 38,555 reviews
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not take me long to set up. It sucks the program only last a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is useful to have especially working from home or doing any type of work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for work and school projects has many different programs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has all the features I need. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to get work done at the house now. So I get to spend more time with the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 I haven't used this one much but I've used it before it was very helpful to me I like to keep up with my bills and household chores also I do my Mission work from my church

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software, easy to download.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, easy to download. So far I think it is better to renew each year.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Everything i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i needed at the time. I only wish it wasn't a subscription only product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you want Office on multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office products for years, at home and work. I purchased the 365 product as now have a laptop and Surface tablet and wanted to be able to use Office on both. With OneDrive the ability to store files and open on either is great. It seems that log in doesn't last long though, always seem to get message about not logged in. There could be a setting to change, I haven't really looked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup through the PC, no issues with downloading the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must to enjoy your laptop! It is easy to use and important to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally use computer without any problems. When I bought my computer I purchased it with software preloaded. So I thought but it wasn’t. I didn’t realize how much is needed to run computer with the software. I found out very quickly when I couldn’t do anything and also it made my computer run slower. Microsoft office is a must need on any computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Came with automatic renewal, so coordinate with Bestbuy/Microsoft if you wish to opt out of renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Mobile App Amazing Experience!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using my Mobile Best Buy App is the only way to go when making my purchase of Microsoft 365 and the other items and have everything shipped to another Best Buy Store near my Family, made The Whole experience so quick and Easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was so helpful with our daily functions and also for my son's school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had my backup dell pc upgraded to Windows 10 and while doing so I also purchased office 365 personal - highly recommend this software. They give you upgrades when needed and great notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Good Product everyone should have it on their Computer. It's very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud option for the subscription is only reason I didn't make a one-time purchase. Only need this for home PC - not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I will always get updates for the entire year and longer if I choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful purchase! I bought my wife a laptop at Best Buy for Christmas. So far she has used it about 6 times. She had to take the laptop back to Best Buy because of some problems and they fixed it in 1 day. The service is wonderful.

    I would recommend this to a friend