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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 38,556 reviews
  • Rated 5 out of 5 stars

    Helped me get runing again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a number of source to solve my software problem but none worked. Then I thought I 'd try the Geeks. Anthony Valino was terrific. Solve my problem in minutes and helped me up-grade and up date and the bottom line was very economical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its typical Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its typical Microsoft Office. I have used Word, and it seems workd just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded easy. Allows for my son to use his computer in college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great program that anyone can use. I love it use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation was wonderful. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need to get your computer Office ready. Quick and easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is always helpful. Could have given it preinstalled in system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy way to purchase and download windows applications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good using Office 365. Installed easily and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and use. Does everything I need for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for students...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like every other office software I've bought in the past... thumbs up...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Office Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first...but once I loaded this onto my tablet and another laptop it was proven to be a great purchase. Free updates and quick set up for a year at a reasonable price. Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and use within minutes. It is definitely a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife so far no complaints,so if the wife's happy im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect 4 school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son work with files and schedules and this program has everythin he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice software to try out for a year. after using I can decide if I want to buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Required product for all Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office product. Definitely a necessity to have for all Mac products!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change can be difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Windows based PC and an iPhone and just purchased an iPad Air2 so I needed to upgrade my Microsoft Office to the Office 365. The install was not difficult but definitely was nothing like the directions suggested. I had to go to the App Store and download each Office product individually. Once installed, I can't open an Excel attachment without opening the software and searching for the attachment and then opening the attachment. I need more Microsoft support to get this handled which is no problem as their phone support is always the best, In my opinion. The support phone number listed on the product packaging is the Geek Squad support number and the Geek Squad (phone support) has been no help at all. They have told me 3 times that they have no experience with either product and I should call the Best Buy store and ask for the Geek Squad support which have made an appt. for me to get assistance and have handled each issue perfectly. I feel these issues will be fixed very quick as Microsoft works pretty fast to fix known issues. I wouldn't be surprised if they are already fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all Microsoft apps on a daily basis for school so this comes very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office supply was needed for my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office for my tablet...and it came in handy...just what I needed.

    I would recommend this to a friend