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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 38,556 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all of my office and personal needs. Great for my home business.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I am able to have Microsoft Office 365 for my new Mac computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs office 365. Office 365 was free with purchase (great bounus)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started. Recommend starting within the first day or two of purchase to ease the process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be used anywhere, easy and fun to use. No problem with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although writing papers is no fun this program makes it enjoyable and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office software works well for me. Installed by staff. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for me well, it was easy transition from previous version of Office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365 Seems To Work Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy included this with my MacBook Pro purchase. Thus far, its worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent , with everything needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this to anyone needing a lap top, so many good features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go to Best Buy for any electronics products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard sell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to say if this is good or bad... I mean on one hand you get a lot of storage in OneDrive... the software is great... on their website only. I tried using the downloaded versions, both on Windows and on Mac and it is terrible. Opening files from the cloud constantly brings up errors. So much so I give up and schist open up my browser and work from their. Kind of annoying when you want to work offline. It is what it is... I likely will swap back to the Apple versions and just increase iCloud storage instead of dealing with this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you review. We would love to help you figure out why you are encountering errors when opening your files. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software Installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and I like the fact that they let me know when to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Breaks off work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software with regular updates. Easy to install excellent customer support

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much to say other than enter the product code and office works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed Office for school, and it came with everything I needed it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this offer but dont like that its only for 15 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from past Office's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it for school. Has had no issues, still learning all the features

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It gives what is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less than $100 a year, I have access to all the necessary Office programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for school and at home. It is great for writing papers,

    I would recommend this to a friend