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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 38,575 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these programs. They can be used dir many different uses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software and programs work perfectly for me and my life style.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item actually came for the free-99 when I bought this computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great usage for college students. Very helpful for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I needed it to do. No issues here. bought for my son's laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as well to go with my sons apple laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain. This is much better than paying monthly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's not like you can't have it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must for anyone who uses word document processing, which is 100% of people with a computer, so it's not like you've got a choice. Just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Esay to use and makes a PC better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to transition to from older operating systems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, everything is great. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program for a college student. It is very useful in many ways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I AM GLAD I PURCHASED IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Chicago Public Library closing, due to COVID-19 outbreak, I'm glad I decided to purchase Microsoft 365 when I did, or I would never be as productive as I am right now, for my employment, or my current career changing job search. I've owned this product for less than a month now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that Microsoft 365 Personal is helping you be productive during this time.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy refund and sale of MS 360 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. I was able to return because I never entered the product key. I was able to use the refund to get the family 360, Thanks you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the features from a Windows computer will not work or be as good without this product. You need to have Word and Excel and PowerPoint definitely and having the cloud as backup is another plus. I can access most of my things across different computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the Office 365 installed, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes My Lappy Ready For Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ate going to use your computer for anything other than web surfing, then you need this windows program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just a great computer for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, the speed and the many features of this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Microsoft Office as expected. Nothing wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new software.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan from Best Buy quickly installed new Microsoft 365 software and showed me how to use it. He also made some adjustments in the computer/monitor setup so I could perform some actions more easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 365 i can go to different computers and save my work from home

    I would recommend this to a friend