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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 614 Showing 12,261-12,280 of 38,578 reviews
  • Rated 1 out of 5 stars

    VERY Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new laptop the Geek Squad was suppose to install Microsoft 365 Family NOT the Personal version, and did NOT install correctly. I ended up spending 2hrs on the phone with 10 different "specialists" who said it was fixed, and was NOT. They also lied about ending the remote control of my computer. So I spent another 2 days in the store trying to get the problem fixed. Finally on the 2nd day after another 2hrs they finally installed the correct Microsoft 365 Family version. Very frustrated and disappointed in there service especially after the amount of money I spent buying the new laptop to begin with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teen son's home and school work . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlo's body shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exselent for work and absolutly used for evrything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    windows 365 no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat free. I got this free with my laptop. It's good program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it very easily, I am very excited to start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great app for home business. Simple !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money....................,,,,,....would repurchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup great for school. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and not hard to get around in programs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has everything, easy to use. menu bar is well placed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great product, but only good for a Year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is still a great products and easy to use. Unfortunately, the one-year subscription allows Microsoft to continue getting money from you every year if you want to continue using their product. I highly recommend the product, but I don't like the one-year subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product. Highly recommend you use it now .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was priced very well and works, GOOD

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. All the programs work like they should!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the office programs you need in one bundle. Great package.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and more. I would buy it again and a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Word and power point for work so had to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great and gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied. Does everything advertised. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the program. . Easy to drown load and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The notebook is great and with the Geek squad, I can't go wrong

    I would recommend this to a friend