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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38581 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 38,580 reviews
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to stay signed in or to continue subscription

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wanted to upgrade home office, always works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine was for 5 users!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a package upgrade when I bought my new desktop. An excellent value that the guy talked me into buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase. It’s been very nice to be able to do Word and Excel documents on my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal (1 person) (15-month subsc)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying Microsoft 365 Personal (1 person) (15-month subscription - Auto Renew) - Windows, Mac OS, Apple iOS, Android [Digital].

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works like past products from them. very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the office product is easy to access and install on pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need it, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy @ best buy Love the office cloud for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experience this product and this item was a must. I enjoy utilizing these programs especially word and excel. I am looking forward to working with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value and works exactly as instructed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software that allows me to do my school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    word 365 and webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and helpful assistance with the needs I wanted. I've used both products in the past and was not unhappy with the service provided. Also took the time to make sure that the products were installed and provided technical assistance where needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why are we FORCED to just RENT Office products?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT like the fact that you can only "rent" office products from Microsoft! All I really wanted was WORD and EXCEL (and by the way, EXCEL is still problematic! I have contacted the Microsoft help team a couple times with no luck so far), but it appears that you can now only RENT their products - AND - you must rent the whole package! I do not use the other stuff so I feel that it is a WASTE OF MONEY! Unfortunalety, since Microsoft is a monopoly, I have no other choice since all of my documents are either WORD or EXCEL, so I am stuck over-paying for this software. But now, more painfully, I will have to keep paying over and over again, every year, for the same crappy software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yeah Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation and ability to use. Great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and after using it i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not as difficult as I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the latest and greatest and that's what I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product. A lot of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product enables users to create more complex PowerPoint and videos creating a tools essential for studying and developing a powerful presentation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SINGLE USE EQUALS DISAPPOINTMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my surprise, when I activated the single user 365 software, Microsoft cancelled our family plan for the same product. Thus I had to uninstall and purchase the new 365 as a family. Thus I lost the purchase price of the single person plan. It was quite an ordeal to figure all this out and ensure our computer could be given "read to go" on Christmas. I deeply regret losing the purchase price of the single use plan At age 80, I have been left with a wide range of feelings and disappointment.

    No, I would not recommend this to a friend