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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 38,592 reviews
  • Rated 5 out of 5 stars

    Microsoft Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product - love the bundle and thankful for the great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bcuhlgydj j be l n got cc ukvhfycyguvuvuc FC gchvhchchvjvibknknkbkb I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far the Asus laptop has been very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus laptop was recommended by more than one of the Best Buy floor personnel and I had some knowledge of it before. It is used in accessing a cloud server for accounting and responds quickly. We have just begun to explore its capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Microsoft 365 software installed on our new desktop to be up to date for school and personal use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already had the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly - I felt that I had to buy it however my old one was transferred from my old laptop to the new one and when I asked about it, it sounded like I was stuck with it and no refund was offered, I can't use it so it was just a waste of money. I actually tried to install it but my laptop said I already had the product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the typical Office experience, which I like. We got this free with the purchase of a computer and we will definitely be looking for a deal for the yearly subscription when it comes for renewal. No way am I spending $100 a year for Office. FYI if you are a student you can get a 4 year subscription for $80.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that is essential for everyday life in multiple areas. A must-have nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS works seamlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how easy it is for this to load in a new computer when you just know your user name and password. And because on One Drive, everything just loads on its own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to add to my laptop great pricing with Best Buy plus membership

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good functionality, too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale so it was well worth it to save money, but this option is actually more expensive than a monthly subscription for whatever reason. Microsoft apps are great as always, just cheaper ways to get it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Digital content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many programs in this suite I cant live without. I am a digital content creator and microsoft is definetly my brush! Love all of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs included in 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a computer for work in 20 years. Purchased this package because that's what my new job requires. Still learning all the programs. Thank God for UTube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro dependent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using microsoft. It enables me to do all my work in one place. Its coveient and affordable. Helps me gwt the job done. If you're looking to find affordable dependent features for your job. This is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free with the laptop I bought at Best Buy so I can't make the price argument, but overall it's great. The cloud back up option's nice, but I don't have good enough internet to use it often. I use the software for college and it has never failed me. I don't think you can go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It a must have!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have if you need to open up any document through e-mail. I loved using word, excel and outlook. I haven't used Power point yet. I am starting to get use the OneNote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microsoft bundle and product. I always buy Microsoft products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is tuff good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you all the access that you want, everyone knows Microsoft so you know it’s reliable, price is tuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Formatting still sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly your standard Microsoft software, but formatting bullets and line items is still a pain. For example, numbering lines numerically, alphabetically or using roman numerals still gets wonky and frustrating when you hit enter or tab.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Like the product, not the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilize Microsoft office often and like the features. It does just what I need. I don't like that it is now a subscription, so next time I will be buying the "lifetime" version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete and easy to use program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office was very easy to load onto my new iMac, and has been excellent for my part-time editing and proofreading work. No problems at all, and many helpful features.

    I would recommend this to a friend