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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 38,593 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete and easy to use program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office was very easy to load onto my new iMac, and has been excellent for my part-time editing and proofreading work. No problems at all, and many helpful features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The System Works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program runs well on my new computer. I was totally dependent of the assistance from the person at Best Buy. He was most kind in assisting me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office product , it contains most of the basic softwares. Adequate for mobile devices such as tablets ,iPads even cellphones... this is cool !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We worked hard to make Office 365 work well across all your devices. We're glad to hear that you are finding it to be easy to do so.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wonderful idea for software updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than purchase a whole new Microsoft Office, after a year the computer will provide me the option to update to the newest version MS Office package. Great idea and works well for me. Thank you Best Buy for such a great product and friendly and very helpful service. You guys are truly the best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product ,without it you are excluded in most of the business community besides other benefits like email, agenda,contacts and all you need to stay in the loop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about Office 365 is that you can get your documents anywhere and anytime. You can work on documents from a hotel or home or your office. It takes a little longer to open than regular Office 2016 but without much trouble you can collaborate and share documents with anyone else who has 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is user friendly and light weight. Has a pretty good battery life. I wish it would have come with a cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the best program software to ever have. what better way to use multiple programs for various services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One time purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Microsoft 365 for all my platforms; I do wish it were a one time purchase still though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have always before purchased microsoft office for each computer, usually at a cost of several hunderd dollars each. with the speed of change in technology our new computers will be completely outdated before that cost could be justified. "Leasing" office is a much more cost effective way to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was awesome! Completely assisted me in getting what I wanted done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny, and with the free 3 months, its totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo deql

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product because you get all 3 products for a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Guy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a laptop. My old laptop screen cracked. Then I had to get the Microsoft 360 to add to my new laptop. It was easy to install. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was excellent for my home and business. I definitely recommend to buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shakey Availability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time, sometimes over an hour, to get a person the telephone. Also, the information provided states 24 hr, 7 days per week. I have called and it stated it closed at 8Pm. Whats up????

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The salesperson was lying to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have MS Office 365 (family) on my old laptop, which I pay about $130/year for. The salesperson told me BestBuy can sell me the Personal version for $50/year. I told him that if it's only for one year, it's not worth it for me to switch. He assured me that I can pay the same cost every year afterward. I bought the license, but found out later that it only works for one year. I returned later to find the salesperson, but he was not around anymore. I have not activated the license yet. BestBuy should refund the money to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Software thanks BestBuy for such an amazing gift . it was great to have this for free for a while to use and see if i like it before buying 12-month subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, but glad I was able to combine with my initial LT purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to all these applications across all my devices has been a cool experience for me and my family.

    I would recommend this to a friend