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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38595 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 38,594 reviews
  • Rated 5 out of 5 stars

    Works great and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jist bought my first mac and i got a doscount off of Microsoft offce. Great deal and took my worring aobut using it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 and sales person was very helpful in helping me to set up. Would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft dropped ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a IT person to install never has problems with past upgrades. It took 3 returned times for the Geek squad to get it installed and working correctly. Should have had step by step instructions or a disc to do change over

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop I ever had! It’s pretty versatile and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and easy to download and set up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy services are great and they recommend me this package and it is good and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful and easy to redeem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they considered student discounts, but when bundled with my new laptop the deal for this with TotalTech was too good to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft for a very long time and it never disappoints me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for heavy computer use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my home computer system. I never have to worry about the quality of my software system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not buying this again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its oaky but while im dissapointed that this plan doesn’t allow me to edit through my phone. I probably would just stick to what i had befor meaning subscribing monthly or yearly through the site itself ( Microsoft)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good subscription!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good subscription for a great product. I did not purchase directly from Microsoft because it was more expensive. Therefore, BestBuy came to the rescue with this great product at a very good price. Thank you BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for anyone that writes in any form, for any purpose, and needs capable, reliable, versatile software that performs that function. I must, on occasion use a spreadsheet. And This package has it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Microsoft 365 for my laptop, it was a very good recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from Windows 2013 to this subscription based cloud capable account. So far so good! I’m psyched to finally start saving stuff in the cloud and not be terrified of my laptop dying anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to download as well as exceptionally easy to use. The step-by-step instructions given after logging on to the Microsoft site made installing the program "a piece of cake." The download and installation is pretty fast and the programs are immediately ready to use. I loved that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy using this one its is just a little different from the using the other one I have on another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied buying this 365. It's worth that I can access MS Word, ppt etc. As a student this helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using Microsoft 365 and glad I can even access my documents on my phone when I don't have my surface pro with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I like using the Microsoft 365 Personal and through being a loyal Best Buy customer and having Total Tech I have a 15 month subscription. My issue is as much as you pay for the Microsoft 365, why you just can't have it indefinitely. Why do you have to keep purchasing it every year. There are a bunch of preloaded stuff on a computer that you will never use , but ever one needs to be able to use Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great office software. I use this daily.

    I would recommend this to a friend