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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38597 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 38,596 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value if your have multiple devises and you use the Microsoft programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    $400 for a review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this haven't had much chance to buy is asking us to review. Things for a chance to win the $400 gift card. So here you go I think the biggest thing that Best Buy is the sales. People need to be paid commission, so they don't stand together and talk to each other and not try to say anything to you. Anyone who wants by?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that my membership came with this I definitely didn't need to order for my classes so that was pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 get it it's the stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep forgetting to set my office 365 up for some reason I don't know why but I like it pretty good and then I get it free for 15 months of nothing better thank you that's fine you're awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Always Makes A Good Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft always makes a good Office Suite. The only thing I don't like is now it's a subscription based system. I guess it was going to come down to that sooner or later. I guess they have to make money, thou I'm sure Microsoft isn't in the "poor house" by any means. But I love Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fails. I’ve got eveything i need to run my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product. Love using it for work. I love the 15 months I have. I may renew if I have an offer like this again. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    MicroOffice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even bothered installing it. I really don’t like Word—My Mac software & Mellel works much better and can import/export.doc & .docx files, as well as pdf & rtf files.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Product great, install meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I needed. I found the installation confusing. I got it done but I’m very comfortable with computers. I can only imagine the phone call I’d get from my mother if she had to install the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work seamlessly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work seamlessly online. I was an old time user of the desktop versions and aside from the price every year, these are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to activate for a novice computer user. bought the computer thinking this product was already installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    365 Office Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dumped this for the stand along office product. I found the automatic back up to the cloud aggravating. Now retired. Smart enough to back any important files on to my own external hard drive. I recommend biting the bullet (initially more expensive) but buying the stand along product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find transferred documents and this version is telling me the font I previously used is not part of this version

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FLAWLESS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Same great product at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop. It is fast and the screen is quite large. I love my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reasons to by Office through BestBuy & use Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Microsoft Office, but my last subscription was purchased through another vendor and I had problems when it was time to update. Geek Squad installed this one for me on the spot and I haven't had any trouble since. Hopefully I won't when it comes time to renew! Though I use gmail for my emails, I keep Microsoft Outlook available for two reasons: When I am typing in a different language, their spell checker automatically recognizes it and adjusts. Secondly, if I am ever without internet, and can still read emails I have previously downloaded and type responses which can be sent out once I get online - a great time saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product that I got is for a discount while I was buying my laptop as a package. I am really enjoying this product which really need for my personal use and official use as well. Great product at great discount price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So universal through macs and other computer brands. Why wouldn't you get this. I especially love the versatility to use on my iPad when I'm on the go and need a quick update to my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer and software!! Would make a great gift for students or retirees!! I purchased for personal use in my retirement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for Office Package!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended to install this basic package!! You get 3 extra free months for the price of 12! This is a great deal

    I would recommend this to a friend