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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 38,597 reviews
  • Rated 5 out of 5 stars

    Microsoft word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this that I’m able to do my work on the computer with Microsoft word, and everything comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Reunion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like have Word, Excel very useful. Will use for Family Reunion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Because they are wireless, it makes my life so much easier. and the fact that they are connected, makes it much easier not to lose. I just keep them around my neck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for working across multiple platforms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products themselves work as expected, with the subscription you get full access to all of the programs and storage on One drive. I do wish that the subscription did more for the use of the programs on the tablet and the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install. Exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what i needed , it was easy to install and move forward with being productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has almost fully functional Microsoft Office products. The exception is Outlook which doesn't have all of the functionality that you'd have if you were using an Exchange server. For instance, you can't set a time and date for a flagged e-mail message. Otherwise, I'd give it a five-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very satisfied! Salesman very knowledgeable and the TV person from the squad was great who hooked it up and explained how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to download. I like that Best Buy sent me a reminder email to install the software as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any student and/or professional when it comes to school or work projects. WORD is a must. Excel can be a great tool for developing budgets/spreadsheets PowerPoint - Great presentation and marketing tool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Serious Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, Office 365. If you want your photos, music, documents and writing kept safe, you need One Drive - the cloud. Though I don't use note pad and a few other writing helpers, I do use Word. This is the latest version of word - Word 16. It has additions that will help anyone with their writing. Personally, I prefer the screen from Word 10. The new backgrounds seem hard on the eyes to me. You may require help setting up Office 365. Three times I needed the Microsoft pros to adjust the program. After that, I've had no trouble. Office 365 does what it's supposed to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello!

      Thanks so much for sharing your thoughts and opinions about Office - we really appreciate customer feedback.

      To address your concern about backgrounds, we want you to know that you can change and customize your display settings in your Office apps and on your desktop. You can learn more about the personalization process here: https://support.office.com/en-us/article/Personalize-your-Office-365-experience-eb34a21b-52fa-4fbf-a8d5-146132242985

      We hope that helps and thank you for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a five star rating if you use it. I personally never used it other than to store and it filled quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Employees explained process in a way anyone cld understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Office App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and needed the Microsoft 365 personal app to complete many projects. I find it to be sufficient for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 Personal, has ALL of the the software that I need, such as Publisher and Access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for collage homework. I dont have to go to computer lab to do my homework I can do presentations on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 days of Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this to stay updated with task I have to do for work. Invoice and spreadsheets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy stole money from me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pressured into buying this product. I got home and i already had this. After calling Best Buy i was assured i would get a refund. I go to the store in Summerville SC and a supervisor told me that i couldn't get a refund and that they don't refund any software. So i call Best Buy and only got 6.99 back on the software i paid 69.99 for. I only had this software for 4 days and haven't even registered it. I had 60 dollars stolen from me by Best Buy. I'm sure they needed my money more than me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a new college student and budget friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a true blessing for me. I would recommend to anyone not looking to purchase a mega price.

    I would recommend this to a friend