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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 38,597 reviews
  • Rated 5 out of 5 stars

    Easy to download and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase of Microsoft office. I have used the applications for college daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to review a proven product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office has been a solid product for decades. I upgraded to a subscription based copy to upgrade to the latest version. It still is a solid program and I think the subscription pricing is fair, considering how much I use the program on a daily basis. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 2007 for 10 yrs. I received this as a perk for purchasing a new PC. Love the added features. What a difference from the Office 2007. Definitely a must have for any new PC or OS running Windows. Personally I would of preferred the Office 2016 instead of the 365. Like I said, I was able to use Office 2007 for 10+ years just fine. So it is worth the $140 to own the Office product rather than renting it for a year! In all those years I only used Word, Excel, and PowerPoint anyways. If you use more of the Office features and want to stay up to date with the updates, 365 would be the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the older Microsoft Suite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than previous office suite but the purchase should come with lessons or at least a tour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Microsoft has good and handy programs and for now all is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I purchased this as I am full time student so all the perks it comes with helps me out with the assignments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have support and updates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is worth the subscription for having a peace of mind knowing support is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from microsoft 2005. What a huge difference with many new features like a citations ribbon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for school, and home, no matter what age your student is. Best Buy just offers it at such a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul from the Geek Squas loaded and guided me through the installation process. His experience is invaluable to me.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    It's really a rental.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the same Windows office we know and love only difference now is that you're renting the product. From what I understand at the end of the year you will need to purchase a new one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello smichel38, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 4 out of 5 stars

    like :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice enough product. I have to say that I'm not happy that I have to pay early I think it should be maybe every 2-5 years for renewing, as I don't need a change early. I would also like to have the military discount back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have a backup laptop for travel/work. Wanted to add Office for work and school. Love it, easier than manually installing the products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful laptop, I like the design and lightness. Good quality-cost relationship

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the subscription feature. Should be able to buy the item and use it as long as you desire. If I want to upgrade with a better product then I could purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This software works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased in order to continue using MS365. Although this product works well I don't appreciate having to be locked into purchasing it over and over again. The software locks you out once your contract time is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and at a reasonable price. I appreciated the information being highlighted on my receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A person must have Office 365 on his or her desktop, notebook, or tablet to utilize Access, Excel, Power Point, Outlook, and Word. If not, then he or she is out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes task's easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having these programs to use to keep track of different things or make projects easy and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Microsoft 360 was one of the best things that ever purchased and it’s a great deal and my daughter is loving it.

    I would recommend this to a friend