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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 38,599 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is fair. I do many projects in PowerPoint, Excel, and Word and thought it was worth the money. It was easy to install and has worked great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the programs that someone would need for a home office or student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excel power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Excel often. A must have for us. Having Outlook, Word and PowerPoint helps too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - Purchase license from MSFT directly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase from Best Buy. Despite statements that you can upgrade this product to a family account, you cannot. This is NOT the same as a Microsoft license. This is despite assurances in-store, on the phone and in the Q&A for this product. Best Buy customer service is completely useless as it pertains to this. I highly recommend to save yourself some headache and purchase the license directly from Microsoft. There is no benefit to buying it from Best Buy. It will only lead to headaches in the long run.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Toyota

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not using everything yet; waiting for some help from family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment for students

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can buy a year subscription, versus month-to-month or a six month subscription. Microsoft is a great investment, but many friends are turning to Google Docs, Slides, Sheets, etc. because it is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install.Great for daily use.I am using this with Lenovo Yoga.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I had an old system Vista so 365 has really been wonderful upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DATA WALLET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increase your flexibility to create and store your data or projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 11 keeps wanting me to use its elements

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't switched over to this completely yet. Microsoft keeps inserting itself such as even though I chose Chrome as my browser it keeps coming up and with other offers, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying learning about using these programs. Will definitely help me Tremendously in getting and staying organized in my business. The only reason its Not a 5 is the print is So Small on How you need to get it registered & downloaded that I had to get my kids to help me gigure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal to add MS Office to my new computer. As a Best Buy Total Tech member I received a nice discount on the purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install kind of complicated to figure out though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine not having MS 365. Even though I don't use the suite of products as much as I used to when I was working, it's like best friends...they're there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I don't have a lot of viruses or and I can use micro 360 to make my computer safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Journey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still something I’m figuring out. So far it’s helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel up to date and with the ability to create reports and graphs when required for my school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft programs were so old, this has been a great learning experience. The touchscreen makes it so convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve from Windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best suited to users who want both touch screen and keyboard. This was installed on my new laptop. Otherwise, I was satisfied with Windows 7 and would have been happy to stick with it for a while. Overall, I'm ok with Windows 10, but not blown away. It still doesn't seem as elegant as iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product i needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Geek squad in store was very helpful in getting me set up.

    I would recommend this to a friend