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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 38,599 reviews
  • Rated 5 out of 5 stars

    Product i needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Geek squad in store was very helpful in getting me set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package for anyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package has the programs to run a simple small business to just an individual with minimal needs such as christmas letters. You don't have to worry about a power outage since the new versions have autosave built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for a great price! If you are in business or work for a company this is the product you need to be successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with a new laptop. This product is useful and easy to navigate. It is a must have addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice suite of applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to register and off you go. Word, PowerPoint - easy to use and adds for great way to manage email and create content for both personal and professional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works instantly and was a good purchase for my school teaching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JoAnne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to open word items and now everything is beautiful!!!......Thank you so much---Microsoft 365..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy computers are the latest in model and current, they are dependable and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs are perfect for my personal needs. I'm happy Best Buy installed it upon purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    for LAP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, i have being using this program always so having it now make everything pretty easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so I can work from home and help get back my mental health back on track

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this software to compliment a newly purchased desktop computer, for a small business. I received a $20 discount, but it is still a little pricey for just a one year subscription. But, all in all, that is the cost of doing business. The software was easy to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for our PhD student. Great for presentations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal Renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase using my Best Buy credit card. Jesse was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - pro & con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a product I need for my professional life. It seems to still be accepted/required as the primary mode for sharing information. That said, I really miss the home/student version that I purchased outright and did not need to pay for each year. I do not want to have ongoing updates that make me wonder what happened/changed! I feel I am being overcharged by paying annually for a version I do not prefer to the old one. Would really like the option of staying with the older, less expensive version. That is the version I would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft products. They work as expected. Good customer service if you have questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Way of Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a lot of chat help, I like excel and word, but need help setting all this stuff up, time consuming, not as young as you young techs. But I won't give up, I will get through this new way of living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micosoft office suite is the best product on the market for professional and personal computer work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed. However, the price is high in general for the length time it offers. I miss the one time purchase packet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a subscription for these services rather than the software. Working through using the services, and so far I am happy with my purchase - just a matter of adjusting for me.

    I would recommend this to a friend