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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 38,599 reviews
  • Rated 4 out of 5 stars

    the usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it was cheaper to get with my MacBook but of course annoyed that we have to subscribe to use this Sh**. But inevitable of course. Enjoy. but of course Microsoft is a handy and great tool to have your hands on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate professor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth everypenny it contain the funtions that are needed in all phases of work that utilize laptop as unique as this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receives Many Updates

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These updates to Windows 10 are too much. With the laptop I have, I can't upgrade to Windows 11 because of an outdated processor. I have to find where certain features are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave 4 stars because I had to buy it seperately from my new laptop. Back in my day Office came installed on laptops--- I sound like I'm ancient, but I'm under 30. It is ridiculous how many things you have to buy seperately that used to come installed. Anything to make a buck. America.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different than what I am use to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can log in anywhere to access files, and that they gave me one year free trial. I thought I would rather have a more permanent file were I do not have to pay each year. But as much as software and computers change I feel this will hopefully save me money in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    I can't rate until I get the product key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find my receipt and I need to install Microsoft 365. I need the product key. Is there anyway I can retrieve it from the Best Buy store where I purchased it from?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rhonda,

      We appreciate your review. We suggest you reach out to Best Buy for help recovering your product key.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 personal programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had time to really use it a lot but excited to try all the programs it has as soon as I can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has met my expectations. I love the convenience of having Word, Excel and PowerPoint for my business ( Self Employed ) and very handy for all my tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid productivity suite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 gives me all the productivity I need. I purchased the subscription to keep up with the updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Word Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used Microsoft Word, but I wish it was not subscription only. I liked when you buy the product and had the choice to upgrade when you wanted to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing in the beginning trying to install but then it went through fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a new college student. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily downloadable - install took less than 10 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I had a knowledgable sales person. He made sure I had all the accessories I needed for my new laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this Microsoft Office 365 Personal software and it is great. I just wish you could now get the entire set with the CD like you use to be able to buy. Now you have to keep renewing it and it ends up costing more money in the end. And this software is expensive. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have office. However, I am not a fan of having to pay a subscription for the software. I would prefer a purchase over a lease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product, it’s productive for every day use, our families is enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé to use for going back to it’s perfect and got it for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely convenient to renew and buy this product. You can always have the docs saved on one device and open it in your outlook in multiple devises. LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect! Best Version Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last several versions of Microsoft Office, but the purchase format is not wallet friendly. I had to pay well over 200.00 just to keep these programs for a couple years. I only use them to type up quotes and purchase orders, I have no use for updated versions.....

    I would recommend this to a friend