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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 38,600 reviews
  • Rated 4 out of 5 stars

    Microsoft 365 -- A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been money well spent. We have enjoyed knowing that this computer will have standard business applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upgrade to the computer system. It is Much better than the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buytheproductandthestock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a necessary evil, pay the man or not get paid, all in all it allows you to function like an adult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microsoft is way different than student office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after purchasing a new HP laptop for my work and home use. Loce the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my purchase. That’s a bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online Cloud is a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I upgraded to Office 365, I realized quickly how great the 1TB of online storage was to be able to share files between all my computers, including Mac & Windows, home and work. Makes life so much easier and I don't think I'll ever need to use another thumb drive again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must need for a learning tool into windows programs. It does help being a Total Tech customer to Best Buy on purchases such as these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not liking this as much as I thought I would. I'm hating that another part of this program is being offered ever other day or so. Very disturbing....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been made very easy to use over the years. I dont think it should a subscription, it should be a one time purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this a 5 stars because it is a Microsoft product. I just got it so my review is not complete until i have used all of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Activation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the Microsoft Word subscription activation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great package, even though the school supplied the program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great suite of programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty much a requirement on any computer these days. The personal suite is a good value and works great, as expected.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are finding Office 365 Personal to be a good value and that it works great.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    First dive into 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time to use Office 365. I wasn't sure how it would work since it is a subscription service. So far I've liked it. I've only had one issue where it wouldn't work correctly. I don't remember what the error message was, but the next time I used it, it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new laptop definitely worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know it was a monthly subscription when i bought it and ended up returning it. When i buy something i expect to pay for it ones. Also i wasn't told that it was a subscription when i bought it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality Microsoft office products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality products, easy to activate when purchased online with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I've only used Word so far. I love the auto save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute necessity in my everyday life. Have used the suite for years. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simplicity Can be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went from Microsoft Word 2003 to this version. Quite a jump. I'm a writer and for me the old version was quite adequate for composing just not for other technology interface. Perhaps if you were changing from a more recent version of Word to this one it would be easier; but I found this version to be particularly difficult to navigate with too many non essential options mixed in and not clearly demarcated from the basic tools. I found I had to do a great deal of trial and error to just find the basics for writing and this was time consuming and frustrating. Sometimes Microsoft makes changes that are very difficult to use. This is one example. BTW, I went from XP Home OS to 8.1. I found this similarly making unnecessary hard to navigate changes.

    No, I would not recommend this to a friend