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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38602 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 38,601 reviews
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the Microsoft apps that is needed to do any project

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of Microsoft Personal. The agent at Best Buy was very nice and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick nooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman made sure i got this also to make the other items would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Was able to open up older files and work on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought a new computer and needed Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new subscription for my new computer. It works just fine. Did notice Word does not have as many fonts as my old subscription though/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MIcrosoft-365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this for school. They were so helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and available to setup on auto renewal. Exactly what you would expect from a software suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. I got the geek squad to install and the program worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as it helps me to store emails in different categories and also to maintain my office. the geeks installed it at the store which was also a relief as I was not sure what to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires you to cancel after one year or it charges your card for a yearly subscription

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new computer purchase I went with the subscription so that I could have the mist recent version. Happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry-standard applications. They work. Good for Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it has all the Microsoft apps. Won't have to worry again about another power point or word doc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product, no confirmation or instructions for the download or install. support did not respond

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Getting run around on refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman says I needed a new subscription of Microsoft so I bought it. Then Geek Squad no you already have a subscription. Best Buy manager refused to refund; said call Microsoft. Microsoft said no, the third party seller must refund. Called Best Buy customer service, they said go to store personally and ask manager again. I live 90 miles from Wichita and already made two trips. My next step is to contact Best Buy Corporate in Minnesota.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good price for the microsoft office daily use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some work done by the Geek Squad. Jeff was very knowledgeable and knew exactly what I needed. He recommended a better option for me. The work was done much sooner than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and personal. I wasn’t sure if it would work great on my iPad, but it sure did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for classes great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad cost for the product. I have not used it much at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend! It fits my needs very well!! Needed this

    I would recommend this to a friend