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Customer reviews

Rating 4.5 out of 5 stars with 38616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 38,615 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    definately needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't live without office 365. i bought it and installed with the initial set-up so it's become part of my standard operating. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have to get used to the range of this super powerful new tool! Think it's good they offer yearly subscriptions to those of us who couldn't afford a computer and the whole OFFICE program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I have always used Microsoft application. I like all the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful to keep your documents and projects safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for cost. Great customer service. Answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the Microsoft 365 Personal, when I purchased my daughter her new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoukd come with device but works well. Just wish Microsoft came with instead of having to purchase seperate at least the first year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    License Anarchy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best By’s fault but I don’t know, and Microsoft cannot tell me, which license this is! I have a MacBook Pro, a MacBook Air, both dual boot; a Lenovo, a Surface, and two Dell’s. I have licenses for all of these ...and an extra license!!! But I keep getting kicked off because the license I am using is supposedly used by another machine. So...obviously, there are at least two of these licenses that aren’t used. Microsoft has no way of telling me which license is used in which computer and which are not used. This is amateurish beyond comprehension and I say this as a Microsoft developer. Someone needs to rattle thus outfits cage because this is just unacceptable, especially in light of the fact that I (and millions of other Microsoft customers) are trying to avoid licensing fraud and theft. Why is Gate’s nightmare punishing us? Look, we have own this product but if you can avoid it, don’t buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service provided by this company! Awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is very easy to install. It works smooth and is a tool for everyday work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The usual office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same software I've been using for years, but I like the constant improvements that come out with each iteration. Prefer this over the online only options that are available elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my writing and academic work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program for my small business use. It was a little tricky to download, but I got some help from the review section.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lala,

      We appreciate your review. We're glad to hear that you found the help you needed for your installation from the reviews.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed! This was a great suggestion and a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what you want me to say. Had to get Office, otherwise the computer wouldn't be able to run WORD.. Kind of like Microsoft has a built-in monopoly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, great people you will always find new to better your life experience at their stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bubba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my laptop use. Easy access and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Mac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but still learning! So overwhelming. Glad to have the update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programs for my home business. I am able to do everything I need to do with a business setting. Excellent and I have found nothing to compare this program to. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a subscription that keeps my software up to date, rather than the old way of buying finite software that expires.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like how Microsoft 365 Personal stays up to date.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft