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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 38,177 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 360 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Best I ever had! Co pilot takes the entire experience to another level!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use.. Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software.. very easy to use.. I like how it ties everything together... they new display on the desk top makes it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised informs me when any issues arise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is a dream to use. Much better than previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 vs Single license Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Office Suit longer than I can remember. I did make the mistake of buying Microsoft 365 which was a monthly fee with my previous laptop. It seemed to be more than I needed with the constant updates. I bought a single license. I am happier with a single license.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, since it has all the functions you need if you are going to study, especially.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new pad. Great software, everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers just what I needed for my everyday use. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly on my Mac. It was very easy to install as well. I like how I can easily work on my Mac than easy transition my work on my iPad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you've had an issue-free experience so far with your new Microsoft 365 Personal subscription! From installation, to everyday use, we've designed your new suite to offer our users the support they need, and to do so seamlessly. We're happy to be a viable solution for you. Thank you for sharing your thoughts with us. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and all worked well immediately. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft plan has benefits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that help is available if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 12 month subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the most re ent Microsoft 365 and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful for school and job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works so smooth and every app is useful for work and school. Fast and efficient! What else can you ask for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice use all the time. I like word and use for mailing letters as well as for envelopes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is so easy to install and has everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I bought my new MacBook. Very easy to setup up and get things going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, and having auto-renewal is simple, especially when in college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    360 software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,so good never used copilot befor,love microsoft 360.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 a good but at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a contract with Microsoft 365 with Microsoft. In purchasing this with Best Buy my yearly fee has gone down saving me money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Classic Office Software Suite Endures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I left the corporate world, it took awhile before I converted over to the subscription model. But it was painless when I finally made the switch. For the most part, the products are what I used at my former employer(s) and work well for my needs. However, I wish there were better tutorials for us non-corporate users so I could learn to use the products more effectively.

    I would recommend this to a friend