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Customer reviews

Rating 4.5 out of 5 stars with 38617 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 38,619 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was excellent and well needed as it helped me complete many endeavors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential software for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPad and the software was easy to install and use. I use word and power point with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365. My software is always up to date, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great product as always. Very helpful software

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Great for college students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs and features are great. The only downfall is the annual payment for subscription.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues downloading software on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about the Office 365 software I purchased from Best Buy last night and the painful process thereafter in getting it downloaded and installed onto my Macbook. After spending two hours on multiple calls to Best Buy, a call to AppleCare as suggested by Best Buy, transfers and dropped calls to an Office 365 "specialist", we still couldn't figure out the issue. I tried three different browsers and still had no luck. Restarted my computer and a bunch of other troubleshooting, to no avail. The Download Center said is was a "network issue due to a lost connection". So I waited till Microsoft was open this morning, and after about an hour or so, was finally able to download the software. Apparently, it was due to a network glitch, even though I was able to download other things, including their remote access software, to my computer with no problems. This leads me to believe that there was something wrong with the Microsoft product since their tech support said several other Mac users were experiencing the same error yesterday. I am glad that I was finally able to use the product but have never had issues like this before, usually downloads are quick and seamless. So, buyer beware and please heed these warnings. Perhaps this is a way for Microsoft to have customers go through their site instead of purchasing through a third-party, but it shouldn't be this much of an ordeal regardless of where you purchased their product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lakeisha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Don’t have a problem with it all. Very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is a great item. Installation was easy and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend to anyone that uses microsoft office

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    should come with computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software, but it should come bundled with the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Excell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think $70 for a year is too expensive but I need it so I bought it. I guess in comparison to use it is good to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the paid version of the office suite because you have more formatting options than the free online version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that are enjoying all the options that come with Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to install. Highly recommend this to all users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compatibility necessity for Apple users due to the huge market share Microsoft has in the corporate arena.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary for my business, couldn't make awesome presentations without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it at a great price, so I’m happy about that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to install I even got a 15 month contract instead of the standard 12 month.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not put on iPhone or pad yet. Works on Mac. Hate that you have to update every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great..........................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used office word and excel so far and the programs are easy to install/use.

    I would recommend this to a friend