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Customer reviews

Rating 4.5 out of 5 stars with 38181 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 38,177 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very useful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed this for some projects. Was easy to learn and use. Great product. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Word, Excel, Teams, All the stuff need to be productive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download on my computer and the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to install. Great to use. It was a great purchase for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    The Newest Versions of Word and Excel are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't gotten a new version of Word or Excel for many years, and I'm amazed how much easier and user-friendly they are now, especially with Windows 10! I'm so happy I upgraded to the new Microsoft Office!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A laptop with everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything in one package. The 16 inch screen is taller than most. The speakers are very sharp and efficient. The backlit keyboard is my wife's favorite. Pleanty of Ram and plenty of power. The battery life is well above average and recovery time is very good. I have not found a weakness with this Dell laptop in any area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best 365 package. Easy to use with all the Microsoft tools you need to succeed at school or work or both. Lots of freer tutorials on how to use each tool. Simply the BEST!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps make my life a little nicer, and my work a little easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal has made my day to day life easier be able to utilize multiple formats as needed. I also had learned the proper way to use Excel which I’ve gained a promotion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I couldnt do daily things without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my online purchase of Microsoft 365. It arrived with immediate download. The site was easy to use and the instructions for download were simple to follow. I did need support but they were able to help right away, giving me peace of mind to keep my home based business running without interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Accountant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent, works for simple me. Excel useful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and has all the updates ready to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Upgraded to subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working as intended. Wish I didn't have to pay a subscription to use, but it seems to be working seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Recommend this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and super easy to set up. Great bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    adequate lap top for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who helped me tried to hard to upgrade me...not everyone who does grahic design needs a design computer...I knew what I needed coming in, and instead of answering my questions directly, he kept trying to get me to spend out of my budget. When I finally took a firm approach and told him "no, that's too much, this is my budget"...he had the audacity to recommend I put it on my credit cards and make monthly payments, I went from frustrated to angry...I don't need a best buy clerk trying to get up in my finances... I just wanted to come in and buy a computer..should have taken less than a half an hour..took over an hour. The product is good...I just wish that the clerk was more concerned with my needs and budget rather than his up-selling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, couldn’t use my laptop without Microsoft support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 was a great update, including PowerPoint and office Word.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Set-Up! Worked Quick Did What It Was Supposed To Do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it has all of the apps necessary to get all my work done.

    I would recommend this to a friend