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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 38,555 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great products and Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft suite of products. This was very easy to load onto my laptop and begin working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces previous Dell all-in-one. Easy to use computer with touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and easy to use. I am glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and use for first time. Have owned for one month and so far all software works as advertised. Auto-renew seemed the way to go. Download came as an e mail. Lots of pages to go through but it went fast. Different from my last office but seems to have everything as before - some looks a little different or you get to it differently but the end result is still good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are liking Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JUST IN TIME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity if you are going to purchase a laptop! The Microsoft 365 gives you access to a great many office and personal use items that make it worthwhile to purchase. The best move is a BestBuy move. Make the purchase and let them install it when you make your purchase. Cut the red tape and be ready to use the laptop when it arrives. Easy is better than the hard way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that you are excited to have Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had a chance to use all programs yet. Kind of expensive tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy, fast with beautiful resolution

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers just what I needed for my everyday use. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best System of Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system, they gave me 1T in OneDrive free. It’s so easy to install, once receive the key number, you access in the website Microsoft and enter the Key number, automatically the system was download and install fast all applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with the Microsoft updated software. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Load/Activate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to load and activate for MAC OS. I never used before on MAC so was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product would recommend to everyone to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office essential it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay yearly when you can pay once and be done with it. For your everyday use in Office and at home, a must have for budget conscious and publisher in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Purchase at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased Microsoft 365 at the time of my computer purchase. Everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    m very pleased with this itemnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding it enjoyable to express myself through writing. Putting thoughts into words can be a powerful tool for communication and self-reflection. It allows me to explore ideas and connect with others on a deeper level. Whether it's journaling, crafting stories, or simply jotting down notes, I appreciate the process of putting pen to paper (or fingers to keyboard!). I encourage you to give it a try too!writing selfexpression #communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use only word and excel but the other programs are nice to have too. Office has been around for a long time so if it wasn't any good microsoft would stop selling it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, and was a no brainer purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT TO USE ON MY MAC BOOK AIR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO INSTALL. GOT THE LATEST 2016 VERSION. IT FASTER AND EASIER TO NAVIGATE THEN THE OTHER VERSIONS. SEEMS TO FREEZE SOMETIMES ON EXCEL. ON WORD SOMETIMES IT FREEZES AND I HAVE LOST DATA I HAVE IMPUTED. I'VE ALWAYS USED A HP/WINDOWS SYSTEM, SO I GUESS THIS IS A NEW EXPERIENCE USING OFFICE 365. I MISS SOME OF THE OLD BUTTONS WHEN YOU FIRST GET ON WORD. WHERE IS ASKS YOU IF YOU WANT TO START A NEW DOCUMENT. ON THE LEFT SIDE BAR IT GAVE YOU MORE OPTIONS. CHANGE IS GOOD, JUST HAVV TO ADAPT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good easy setup ever since I got the Microsoft words it's been very easy for me to do my powerpoints for school and even typing my essay. I love it

    I would recommend this to a friend