Customer Ratings & Reviews

Great product good price. It was very easy to install.

What an awesome upgrade from MS10. We don’t know why we waited so long.

When you get exactly what you wanted, a purchase that you make and rest assured that you are satisfied and sorted is the exact description of this item. I am grateful! Thank you Brian for helping me settle on this a year back. I got no regrets!

Dependable MS suite that everyone uses at work. Easy to work with numerous files

Micro 365 is everything I need to do my work, it’s easy to install and works flawlessly

excellent price plus easy install, everything you need for your home office

Overall works great easy set up and all functions are easy to use.

A must have suite, great Best Buy price and support

The programs themselves work well, I’m just irritated that I have to pay a subscription for it. Also, I didn’t get the download emailed to me so I had to call customer service and have them send me a new key which was also irritating. I took off one star because of that.

It does as expected. No issues with this product as of this time.

Works as advertised informs me when any issues arise

I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

Buying the subscriptions is so much better than using the online free versions! Especially if you use Adobe to edit or create. With the subscription, you get all the upgraded options with the Microsoft applications.

The sales rep Jayden did a great job. He recommended everything that I needed.

Overall, I've enjoyed my experience with Microsoft 365. Given, the current pandemic crisis, Office 365 - Teams has been an integral tool when providing IT support. There are so many unknowns when providing IT support to users from the devices, ISPs, and/or user's tech knowledge, Teams has made IT support that much easier. I like that nearly all apps can be accessed via a web version so that users can pick up where they left off without missing a beat.

With a new laptop and a very old version of Microsoft word , I needed a new version. This covers more programs than I know what to do with. I know I’ll always have the current version. My older files updated flawlessly.

Good bargain! You don't have to wait on previous subscription to expire. Office 365 will adjust the dates when you enter the info.

The program runs well and has been extremely useful. I would highly recommend

Price is reasonable for pro features-now 2 computers are using the one subscription. Easy to use!

programs work as expected with an easy digital install on my new hp officejet 8015e computer