Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 38,556 reviews
  • Rated 5 out of 5 stars

    Expensive, but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed word and excel for work documents, so I had to buy. I am going to buy the software instead of renewing my subscription when it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing new - great product. Copilot perk.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about a product that is well known and used. Simply entering a review to quality for a gift card. I do enjoy having Copilot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to navigate and not to expensive and able to share program with others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Classes or hours of instruction somehow???

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but I need some help in getting the most out of it. Stores seem to think everyone knows how to do all this tech stuff. I am 82 and not tech savy so I have lots of good things in here but don'know how to use it. How about some classes? There must be others like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Software

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and easy to install software. I had no problem acquiring it from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Dissatisfied with "Upgrades"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the "upgrades." I much prefer the older program. I don't want AI interfering with my creative endeavors (I'm a multi-published writer.) I want to kick 90% of the suggestions to the curb. I very infrequently use the other 2 programs included with the package. For me, it would make much more sense to sell Word separately. And I absolutely HATE the 1 year subscription. Yet another instance of money-grabbing, because I'm being held over a barrel if I don't pay to renew.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Word, Excell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the software products that are necessary to me : Word, Excel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start running right away. This version includes all the programs that you will need for home or small office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I couldnt do daily things without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the simplicity of this product. I wasn't looking forward to changes, but I have found it easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft, how could you not be happy... Maybe a bit more expensive than I have paid in the past

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works equally well on my phone as well as my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt this was the way to go than the monthly subscription that doesn't do much for the same price, if not more... just need to renew every year I believe, I think it should be good for at least 3 years before renewing, but oh well what do i know..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365 Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office products provide the essentials of what I need to produce the data needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on computer. No issues using yet, new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Must have programs. Reasonably priced package. Would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Calvin,

      Whether it be the ease of installation it hosts, its reliable functions and programs, or even the agreeable price point, we're happy to hear you have been enjoying your new Microsoft 365 Personal subscription. It truly is the whole package, and we're thrilled to be a valuable addition to your modern workspace. Thank you for sharing your feedback! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to download with the instructions in the back of the card. I love using excel so this subscription helped a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidential

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fireware software works well with my job and my family's technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dependable products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only products I ever use are Microsoft. Ease of use is the top reason I buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, comes with all the office products I needed for school

    I would recommend this to a friend