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Customer reviews

Rating 4.5 out of 5 stars with 38182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 38,177 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Complementary Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software complement to new laptop! In use very day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i will definitely recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Hard to get used to or I'm just plain stupid?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop, and while I could have installed an older version of Office I already had, I wanted the newest version. THE GOOD: The program itself works GREAT, and I really do love it. THE BAD: My problem with the program itself is that I can't get the dictionary to work with the thesaurus like it used to. The dictionary app is there, but most of the time, it "can't connect to the MS store" or it's just blank where the definition used to be. Also, a couple of the add-ins I used to have don't work with 365. THE UGLY: OneDrive. I'm having trouble finding my documents on OneDrive. Folders that had documents in them before are now empty. When you lose documents, it's definitely not good. I've tried saving to "this pc" instead of OneDrive, but it's not working out well about half the time. Sometimes the only way I can get it to save to OneDrive is if I select "save as" "this pc." I just don't understand. I have to look in both places all the time for the latest version of the file, and sometimes it's not in either place. CONCLUSION: OneDrive makes me feel very stupid! IF I can find the latest versions of all my files and back them up, I'm ready to uninstall 365, cancel my auto renew, and install the old version of Office onto this laptop so I don't have to deal with OneDrive anymore. Having the newest version of Office just might not be worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendi,

      We would love to help you figure out what might be causing your OneDrive Files to be inconsistent. Its possible that you have 2 Microsoft Accounts that each have a OneDrive account attached to them. This would cause the files from one account to dissapear when you sign into the other one.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Multiple software package. Straightforward to use. Enjoy the available templates for easy, professional looking documents and presentation pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Long time user. Easy setup and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as alwaus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very happy with Microsoft and their products

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    An easy way to have MS Office products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are better products Microsoft Office products have made themselves the working office standard. Buying Microsoft 365 is the easiest and most cost-effective way to have these products, and to keep them up to date. I use a MacBook but having Microsoft 365 makes communicating and working with our PCs in the office seamless. I am glad I have Microsoft 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maxx,

      We appreciate your review. We're glad to hear that you like Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    MS word subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price for 1 yr subscription with new laptop purchase. It's a must have for any computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older boy set it up am has no complaints he got it for Xmas

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy and tons to offer. Easy yo set-up and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 356 at grand Parkway branch and the staff was helpful in advising me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download it. Works great, easy to use it. Good value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Will renew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Price for a year is definitely worth it and will continue to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work Horse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product looking forward to using Co-pilot on my new adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gary 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs well and retrieves what is needed. Ease of use and provides help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good serves and the product is good quality. You can trust the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT! to have this available to purchase for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The Office 365 provides Word very similar to the version I had been using. So far the transition has been good and, of course, the quality is wonderful as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase and the service and technical advice I received!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 subscription card: a must-buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription card works wonderfully. I haven't missed a beat working on my digital documents. One caution: set aside fifteen to twenty minutes to call Microsoft's Tech Support to make sure all is properly downloaded. But once it is, it works like a charm! All your favorites: Word, Excel, PowerPoint, with lots of extras and annual auto renew. Get it at BestBuy!

    I would recommend this to a friend