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Customer reviews

Rating 4.5 out of 5 stars with 38182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 38,177 reviews
  • Rated 5 out of 5 stars

    useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it during a good deal and it’s been useful for school and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for someone like after graduation. So far, I have been using Microsoft 365 at work and have zero complaints. I am able to use all the software apps and get my work done quicker. This is the best decision and the service at Best Buy has always been above expectations. Best Buy offers to assist you with installation and show you step by step instructions on how to install. It’s very simple, quick and easy. I don’t have to go else where for the products. I have been disappointed at Best Buy. All the representatives/sales associates go above and beyond for their customers. Excellent and friend customer service as always. Our family home appliances, laptops, phones and home tv products are all from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Personal Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. So far, this product functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, it's a great value for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great experience with Best Buy, I always buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet would be useless without it makes managing easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a lot of uses for this and love that I was able to get it at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works well and I'm happy it included Publisher, but tell me when did it start that you have to renew your subscription with Microsoft once a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my "old" files automatically changed to the new formats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Spectrum Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a good experience shopping at Bestbuy. Well behave and professional team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the Microsoft programs needed. Easy to install too!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    The Office I am used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to learn new software. This is so similar to the Office packages I have used in various work offices for years. It's reassuring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well it finally happened , Microsoft leading the way , is getting all the software app developers to have all the new apps subscriptioned based , soon all apps will be like this ; no more just buying it and using it ; now you have to pay a yearly fee to use apps ; this app is very good but complicated with some features - especially those that are "cloud" based ; the app will handle your needs tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and very good item. I always take the chance to review this products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using Microsoft 365. I have been using Office 2010 but like the features of 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Microsoft Office but I find this program very easy to use and it handles all my old files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BruceH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasant visit to Best Buy and a plethora of professionals that assist customers daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always loved the Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is a beautiful piece of software! Does everything for me and stays up-to-date through regular Microsoft updates. Just love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 software includes word, PowerPoint, excel, access, publish and other software. I have used word, excel and powerpoint and they are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my situation would recommend this product

    I would recommend this to a friend