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Customer reviews

Rating 4.5 out of 5 stars with 38182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 38,177 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very easy to use and a nice combo of products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic product with all the programs I need. Very happy with my purchase of this program for my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do palm simple easy. If your new to the game I recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    excited to be current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install onto new hard drive that replaced a failed unit; like the lower annual price that is constantly upgraded; can also use on tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Has everything plus extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Has everything I need plus extra storage. Love this product. Great investment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shirley,

      We're happy to hear that you had an easy installation and are loving Microsoft 365 Personal. Thanks for the feedback!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta get your own Microsoft 365, Now!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can use across several devices. I also use the protection of the Authenticator app which makes me feel secure when I’m navigating through different websites or have to sign into my accounts. I use it everyday for fun and for work. Thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy configuration and intall. Recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnifico

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service, very friendly, I recommend it 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, especially when it's free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with my Laptop purchase and it is a great but I am so used to running the 2013 edition that it took me awhile to figure out some little things. I am kinda weirded out by the way Microsoft is changing this to a subscription based program but I can understand their mindset when it comes to people only needing it for a year or less and not wanting to pay for a whole suite of software that they will never use again. I will be sticking to my version that I paid for but I am glad that this was included and it will be used from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software. Easy to use especially having familiarity with all of the applications I've used for years, e.g., excel, word, access, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using a system for professional needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great operational system and easy to use if you know it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in handy for school and it definitely helped me to get my school work done on time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and help you with office software. It has excel, word..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fairly easy to use and has a lot of great features. I have not mastered all of the programs, but am looking forward to learning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Scratch off card code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go to Microsoft's website to enter card code off of card in the Microsoft Office 365 packet to get download. It is similar to a lottery ticket scratch off. Problem is even scratching off very gently you scratch off part of the code. You are pretty much screwed. Called Best Buy. They said bring in and they'll see what they can do. We'll see. The 30 day Microsoft software sample that came on my new HP Laptop is good and does what I want it to do. I would recommend this software but be very careful when scratching off to read code on card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very usual for me to use. It has many great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mucrosoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 includes all of the tools i need to use on a daily basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the days these came preloaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when you could buy a laptop with at least Word loaded. The Office 365 suite came on sale with my laptop, but the license is yet another annual expense now (and nothing to prevent prices from going up). All I need it for is Word, but it is necessary to get all the bells and whistles and cloud storage (which again, you have to pay to maintain). The question below asks "would you recommend this to a friend?" I have no choice but to say yes. There is actually no choice at all. Thus 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start using Office for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use Word and Excel but can easily see its a giant step up from the WORKS program I have used for 7 years with Vista.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and access. Definitely recommend this product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google Drive Who?

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the best way to go. Not only do you get the entire standard office suite but you get use on up to 5 devices, antivirus, 1TB of cloud storage and One Drive. More than worth it for someone who works full time and does school full time.

    I would recommend this to a friend