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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 38,575 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Purchased with my new laptop. Easy to navigate and to download

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I mean, you gotta have it. But I miss the time in which you bought something and you were set. If you have to buy subscriptions for everything, you become some kind of a slave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program to have works great price add on glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product use rhis at work. Sk easy to use even my husband can use it and he is not very computer bond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra advantages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has always been my go to. When I bought this subscription it came with bonuses of 3 extra months and 1 TB of cloud storage. Win win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Word girl and was so happy with this software. It has Excel and Power point as well. Great deal for me!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 replaced Microsoft Student 2010

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tutorial is easy to follow and understand. The upgrades through microsoft to work with window 8.1. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Windows 365 great for beginners!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Windows 365!! It has everything you need and is easy to operate and install on your laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Office software is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Microsoft Office frequently so find this a must have. Installation was easy and software works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't like software as a service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike Microsoft's business model, forcing users to pay annually to use their software -- unfortunately, that is what most companies do these days. The OneDrive storage included is okay, but just provides another way to hook you into staying with Microsoft. If you choose to move to Open Office or some other product down the road, you've got to figure out where to store the files that you have on OneDrive. I'm using it this year because my family members know it well and it would take me some time to train them on something new. We'll see about next year. I reluctantly recommend, but only to current Office users who have become comfortable using it and wouldn't be open to switching to alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basics for a good price; useful for multiple tasks

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft gets better and better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offering a discount price when purchased with a computer is a wonderful help. The updates allow editing with fewer strokes. Everything is easier to access, all the tabs are more sensible than the previous editions. Choosing typefaces is easier seeing them as you scroll over them. The 'review' tab categories are easier than ever to use and make corrections. This is such a step up. Kudos Microsoft! You didn't just put out another product because it 'was time'. You have made your excellent product even better. Plus, my computer broke down so, until I just recently purchased a computer, I was using an older computer running Linux as the operating system. While Linux could not read many of my Microsoft documents or do almost any graphics, Microsoft flawlessly translated everything that I had to do while I was using Linux, editing and making sense of everything. Its been my lingua franca. Wouldn't trade it for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was very easy to set up on the computer following the installation instructions. The Microsoft Personal Office 365 provides exactly what my mom needed for personal home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest choice for Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this. It makes your work so easy and you have the program on multi devices. You have the support of Best Buy 24/7. Don’t pass this up- be smart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a year of office free with my computer purchase, otherwise I would not have purchased it. I use Office 2010 tools such as Excel daily at my job and absolutely love it, but have no need for it anymore on my personal computer. I love Microsoft Office, but if they are now charging yearly for their programs I am more than happy to use free online word processing/presentation/spreadsheet programs for personal use that are almost if not equally as good as Office.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Need the system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this and having ready to add was an easy transition from my month to month on a different account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update the functionality, not the looks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I like most Microsoft products, and love Excel. I could easily give this 5 stars except for one issue. I am very comfortable with the menus and tools, and navigate quite easily. Have been using these for 20+ years. But every couple of years Microsoft decides to implement an “update”. I’m all for adding new and improved tools and versatility, but often the updates also include making everything LOOK a little slicker. These new looks offer no added benefit, and then its a scramble to figure out how to find all my old paths. I get it, some people want the nicer aesthetics. Fine, give it to them. But offer the old “view” for us old dogs. The 2000 version of Outlook was the best look ever, been getting worse with every update since, LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta Have It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, gotta go have it ... I use this product at my workplace and it's familiar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS Office 365 for 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I went from a Windows 7, MS Office 2013 to a Windows 11, Office 365 2023. I have a lot of learning and catching up to do but I am enjoying it. Great program suite to learn and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Line To Cross

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Awesome product…this product was purchased as a gift to my granddaughter who is bringing home a ninety plus average.

    I would recommend this to a friend