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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,575 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Needed program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all the basic needs of typing. Great value since it was included in a bundle deal with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted Microsoft 365 for a while now, and it came free with another purchase. Thrilled to have it, and highly recommend! Long-gone are the days where you had to spend $XXXs on software that would be added to just one computer - love that everything is saved in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft card is truly outstanding. Its sleek design and user-friendly interface set it apart from other gift cards. With it, you have access to a wide range of Microsoft products and services, from apps and games to movies and music. Moreover, it's an excellent gifting option for friends and family who enjoy technology and digital goods. Offering the flexibility to redeem it online or in-store, this card provides convenience and versatility. In summary, the Microsoft card is an ideal choice for those looking to gift high-quality digital entertainment and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tishiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Toshiba laptops and was always happy with them. Just bought the new 15.6 satellite radius 2 in 1. The first one had 8.1 and I did the windows 10 upgrade and lost the mouse. Unfortunately Toshiba's drivers were not compatible with Windows 10 yet. I had the Geek Squad down grade it back to 8.1. When I went back they told me the driver was now available and I could have it upgraded back to. WINDOWS 10. Went to pick it up and same problem no mouse and it took way to long to start up. The tech realized it was a lemon and I was very frustrated. I had only bought it a month ago and with all the issues had not much of a chance to use it. He spoke to the manager and got us a more updated one already equipped with Windows 10. Took it home and I am very happy with it. I want to thank Anthony at the Salem N. H. BEST BUY. He went above and beyond to address our issue and. get us a new updated laptop even though our exchange period had expired on the other one. He made sure the laptop was up and running perfectly for us. I am really enjoying this laptop. It is fast, amazing stereo sound and beautiful screen color quality. It is the Toshiba Satellite Radius 2 in 1 P55W C5204. Amazing and elegant design. Sometimes you get a lemon but I really appreciate that Anthony made sure we were given a new upgraded version of the laptop without me having to ask. The Toshiba is a very versatile laptop that can be used in 5 position modes including tablet mode. I would recommend this laptop. I have always been a Toshiba fan. I always buy my laptops at Best Buy. The Geek Squad coverage plan is well worth the price. They are great in person and over the phone for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buying Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying a subscription-based software products was fast and easy through Best Buy. Great buying experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install for someone who does not know what they are doing! Word is the only thing I’ve used but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a small business from home - I don't think I could do it without Microsoft Office. I buy the annual account so I always have the latest greatest versions and all the updates. It's cost efficient and always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient add on to Windows 11 !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 has all the features on previous MS systems and More. In particular word is very similar to windows 98, windows 7, ect. For me, its well worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done I’m able to type papers, draft excel doc and so on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when you buy a new computer!! These are the latest versions and have several new features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase of Microsoft 365. The setup was simple, and the apps run smoothly across all my devices. Having access to Word, Excel, and Outlook has made my work much more organized and efficient. I also appreciate the cloud storage through OneDrive—it’s convenient and keeps my files secure and easy to access anywhere. Overall, Microsoft 365 has been a great investment for productivity and reliability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 15 month subscription. Easy to install on iOS. Bought with MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Personal Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. So far, this product functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, it's a great value for your needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and access. Definitely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson super tank printer is the bomb and a great price at Best Buy great for home or office. Brilliant color really knocks it out of the park

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product for its Excel spreadsheets, and Word documents mostly. It's convenient and useful when doing your taxes, writing letters or just saving info on Word. They're easy to update, change, store, delete and share.

    I would recommend this to a friend