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Customer reviews

Rating 4.5 out of 5 stars with 38209 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 38,208 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    It’s Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I need to say much. It installed very easily and did everything that you need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New updated microsoft office is great. Quick, convenient, and many tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great For on The Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a full time student and a full time employee so juggling my schedule can get tricky but being able to do my excel spreadsheets on my home desktop and having access to my documents on my tablets has been amazing!!! The only downfall is just on my tablet (Samsung Galaxy 4) is it doesn't do spelling/grammar check......so I couldn't give it a 5 but Other than that downfall I would highly recommend it to anyone on the go with work or school. Super easy to manage and very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Work from home needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and ready to use with in minutes. Miss the days to just install and forget. Now will have to renew subscurption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New serial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I had a warranty because the first serial number didn't work when I installed it, but I just wrote to the support chat here at the store and they gave me a new serial number. Very good service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Boom awesome buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything I needed is Eazy to storm quick and fast awesome bye for being a packaged deal would definitely guarantee it to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I love the easy step-by-step to install it and it’s easy to go to make a letter or a spreadsheet. It’ll make doing taxes a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get; easy to install. Price is not bad for the package. Especially when buying it in conjunction with a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software for new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle hard to follow especially on a new laptop and OS software. But i got it done. Downloaded fine. We got a total of 15months for buying it, 3 free months added for buying a laptop too. Cant complain, i needed to have word and excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my renewal of Microsoft 360. I needed to renew because I needed Word.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You’ll love this program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this app. Makes life easier. You’ll love. Word help give numerous templates to make life quick n easy when correspondence. Excel is an excellent database manager to keep your data base. It gets easier and easier the more you use it. Power point is excellent too. All is super easy to use with a few training videos.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've found a use for nearly all of the included applications! Your new Microsoft 365 Personal subscription includes all of the features and functionality you've come to know and love, complete with an easy to use interface and user experience. We're thrilled you've found it to suit your needs! Thank you for sharing your thoughts, we appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Software is great. In addition, the local Geek Squad at Best Buy will not let you leave until they are sure that all programs are working properly and you are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soon to be college student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and ready to use - great for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Being harassed by system for incorrect subscriptio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for many years. This purchase beings me up to 2025 standards. I bought the standard subscription for a 3-year term but I am being harassed by the Microsoft system to buy a business subscription. I need your customer service to correct this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, very user friendly and love the touch screen. Picture contrast is great. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I’ve no problem with it so far. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please that I decided to make this purchase. The applications are needed to carry out my personal tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and was easy to install and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Well satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to install and a good price. Am very happy with Office 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CH New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not remember the peoples names who helped me, but they did a great job assisting me with the purchase of my new computer, helped me with the accessories that I needed and setting up my computer for use.

    I would recommend this to a friend