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Customer reviews

Rating 4.5 out of 5 stars with 38220 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 38,219 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to get back to work with a program I am familiar with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the programs I purchased. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted Microsoft 365 for a while now, and it came free with another purchase. Thrilled to have it, and highly recommend! Long-gone are the days where you had to spend $XXXs on software that would be added to just one computer - love that everything is saved in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 offers all of the fundamental tools I need including Word, Excel and PPT and now Copilot, which I find to be agile enough to replace Chat GPT, not to mention easily accessible,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the subscription length. Comes with all the apps I need, and syncing across devices is seamless. Very convenient for work and personal projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for EXCELLENT service and support. Both gentleman that assisted me were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is simple and easy. Love that it is always up to date and I can access my docs from multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent program for my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your eyes wide open with the billings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged twice by Microsoft on this! But was too busy to fight it at the time The product is good as always but the handling of illings is something to be watched!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Suite of Programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suite of essential programs that make completing projects much easier. The ability to share and have access to your work across different devices is very helpful and beneficial in todays world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Really great. Great with a capital G. You could just buy from the office app though and its a littler cheaper..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS 365 assessment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed and great product portfolio that pulls all applications into one centralized suite of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a few weeks and am not an expert on using all of its features. I am sure I am not making the best use of it yet. I use it only on my personal computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great All Around Office Programs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you work from home or want the reliability of proven programs that work to get what you need done. I trust Microsoft Office to deliver the quality programs I need and to have all my stuff in one convenient place. The set up and installation is very easy and doesn’t take long to get started.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether at home or in the office, you can rely on your new Microsoft 365 Personal subscription to include all of our most-loved and used features, and all of the tools you need to get the job done right. We're happy to be a solution for you! Thank you for sharing your feedback. We appreciate your insight, and are excited you have been enjoying your experience so far.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have time to get into them yet. they are an upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 with all the included programs makes our laptop truly more efficient and user friendly. The related guided service is easy and informative. Highly reccomend MS 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Very simple to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to download and set up only drawback is it Microsoft switching to subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products works great doe what I want. I am mainly doing word documents and spread sheets.

    I would recommend this to a friend