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Customer reviews

Rating 4.5 out of 5 stars with 38223 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 38,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love this app, has everything you need!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office. It Works amazing!! If you purchase a computer at times you get this Microsoft for a discount!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Made easy for school and business

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have this on my computer and able to use for other laptops as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 with all the included programs makes our laptop truly more efficient and user friendly. The related guided service is easy and informative. Highly reccomend MS 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have time to get into them yet. they are an upgrade from what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Staff is super knowledge and friendly and very helpful as always. Best Buy has always been my go to for electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a program for beginners as well as the Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the total package, excel, publisher, word and PowerPoint all under one roof what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program it has everything I need including access across different devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and transfer to other PCs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for almost two years. Owning more than five PCs required me to purchase a second license of Office 365. I have been able to uninstall and reinstall Microsoft Office on my PCs when something goes wrong with my experimentation. I have developed software using Microsoft Access for over 15-years. Office 365 allows me to stay current without having to buy a new DVD based Microsoft Office when a major upgrade becomes available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for iPads easy-to-use and you can work anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Works perfect for work and school..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It comes with 1tb of cloud storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Didn't realize this came with the one drive application that gives you a whole terabyte of cloud storage for the duration of your subscription. Also, you can download on your mobile and basically sync mobile and computer together through the clouds. All my pictures in one place but multiple places at the same time. Mind blown.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Clayton,

      We appreciate your review. We're glad to hear that you are excited for the 1TB of OneDrive cloud storage. Its one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he is in school. Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft program ease of use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has many features and Best Buy offers total tech support availability to help when you can’t resolve a problem. I am tech challenged. This is an easy product to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo AMD Ryzen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AMD Ryzen processor it is super fast and its great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program used since school still holds up to it name

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Necessary software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 fits the bill for an Office software package. Easy installation and easy to learn and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for person use with doing reports, spreadsheets and so on!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product but shame on the subscription model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy microsoft 365. Just the basic but that’s all i need. Which it could be a one time purchase instead of yearly subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electronic Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. My overall experience at the time of purchase and overall experience with my purchase is above and beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Needed program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all the basic needs of typing. Great value since it was included in a bundle deal with my laptop

    I would recommend this to a friend