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Customer reviews

Rating 4.5 out of 5 stars with 38230 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,229 reviews
  • Rated 3 out of 5 stars

    Some good features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not convert my Microsoft works files like I was promised it would. Took a long time to figure out how to get what I needed from the computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for at home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars for the price. It's unfortunate that you have to renew every year now. I liked Office Suite better when you had it for the life of your computer. This version works good. No real issues, except I have no icons on my computer. Maybe it was a setting when loading the software, but I don't remember the option offered. The only way I can open the program is to open a document that uses the program to run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need all in one. Easy to use and the updates have made Office more continent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365 Personal (1 Person)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal (1 Person) (12-Month Subscription). Simple and even easier installation with no known flaws at this juncture. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install. no issues. worked perfect right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Learning something new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to be able to do some form letters and for PowerPoint. We are beginners and are learning. This is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 for all my business needs and school needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the programs I need to help me with home and work loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to learn. Especially when i am very new to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant live with out it. Makes both office and personal computer work twice as easy. Let the guys at Best Buy upload it for you when you become a Best Buy member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seemless use across devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Word and Excel frequently and I love I can open files on my phone or laptop and they are always updated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to be done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the new features are very handy and seems to work with less glitches. Only thing I do not like is I do not have hard copy of the programs...not liking that too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need in 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I begrudgingly upgraded from my Office 2007 (yes 13 years old) but I found although the yearly subscription is a turn off the simplicity and the cloud really made it so that I would always have any important files and information on hand at all times. Is piece of mind worth a yearly subscription fee? I think so.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear from a long time fan. We're glad to hear that you are enjoying the 1 TB of OneDrive cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Productivity Suite Fair Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft 365 for many years at work. This purchase is for home use. It performs as expected but wish Microsoft would offer discs rather than yearly subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functions as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this was a great buy. All the necessary functions required. No problems in setting up the operating systems. Functions as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best app for work and school projects. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and works great the new features are also a plus!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the 1 year of Microsoft with my laptop. The laptop I purchased comes with 1 year, but it is very limited, so you are limited on what you can create and some of the features. Buy the 12-month subscription, its sooooo worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MartinD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps popping up after installation for a renewal date of October 2025, installed a one-year plan in August of 2025, very strange.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have addition to Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great having all the tools I need to run my business from my laptop. Easy to use and create power point & excel spread sheets allows me to easily prep for Zoom meetings. Its so simple to create word docs and the variety of templates makes it easy to customize my documents

    I would recommend this to a friend