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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 38,578 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal software is a must buy with any laptop or Desktop Computer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good way to learn MS apps

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for teens. I am enjoying the use of MS365 and educating my daughter on how to use the applications that I use daily at work. I want her to explore these products so that she is ready when she goes to college. She is not interested in technology but she does try the basics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why did I wait to get it? So great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used open source stuff at home. With the working at home shift, and the sales at Best Buy, I went for it. And, I love it. Why didn’t I get this at home sooner? It’s not that expensive, easy to set up, works great with my office work and I enjoy it at home too. Go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this! We're happy to hear you had an easy setup and are loving Microsoft 365 Personal. We hope it continues to meet your work from home and personal needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Program and laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Team was great in addressing my needs and helping me selecting the program and equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Productivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for school, work, personal, etc! Only reason for 4 stars is not Best Buy’s fault. I would give 5 stars if access database was included in the bundle!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Has all that I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic office suite apps. Easy set up. I kind of miss the perpetual license version though.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Office everywhere

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have all of your Outlook and Microsoft Office files on all of your devices. One complaint is that in Outlook, you often cannot move or delete an email as 365 still has it open. You have to open another email first and then go back to the first email to move or delete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your feedback with us. If you're having some Outlook issues, check out our Outlook Help & Learning page: https://support.microsoft.com/en-us/outlook

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft personal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft personal was a big part of my success with my HP laptop that I purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functions as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this was a great buy. All the necessary functions required. No problems in setting up the operating systems. Functions as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great tools for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was an easy install. Performing well without any issues :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excvellent program for the windows defender is is a must these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needs this for his college classes and he was pleased that I bought it for him to install on his new laptop. Now he can complete all his assignments with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase and the customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 the ultimate workhorse in software

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can go wrong with Microsoft 365 software? It's been around forever and anyone not living under a rock knows how to use it. That's why most businesses still use this product. It's been around so long there are very few kinks and if there are they have then worked out in a very short amount of time. Compare this to Google which is just getting its legs or Apple which too many people are not familiar with making it difficult to cross-collaborate. Stick to the tried and true plus I don't see this product going anywhere soon except for up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to get used to the upgraded software, but was good once i got the hang of it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not keep this product cause I had previously purchased and it was loaded on my previous system so it downloaded from the cloud But having it already I loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I can work remotely from home , Life saver! and reasonable pricing for something im not used to using but will get me thru my work phase haha. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download on initial computer. More difficult to download on additional computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase. Updates run smoothly. I have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal offering for a two-year period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and optimize length of time usage. Will get one w more after the holiday season!

    I would recommend this to a friend