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Customer reviews

Rating 4.5 out of 5 stars with 38267 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 38,266 reviews
  • Rated 5 out of 5 stars

    365-laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to download was easy. Great for personal use especially having it to use for college. Wish membership was less expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having a lot of issues with my google accounts, apps. So far I'm really liking all the available programs/apps and the ease of use. Definitely has me leaving google products behind as much as I can. I am planning to renew every year at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Can't be beat!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft 365 for 25 years...Can't find better office tools for creating Newsletters, Spreadsheets, and Personal cards and letters!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tablet for my daughter, an upgrade from the small version and it performs amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Product ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product ok. Best buy service less so. Product ok. Best buy service less so. Staff argue whos taking care of customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Mix of Old and New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love is Publisher! Word and Excel old mixed with new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Diggin' cloud-based Office, so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still undecided on whether or not I prefer the subscription model for Office vs the physical software since I haven't had to live through a major update yet. That said, the install was quick and easy. I can see being happy when if and when I switch computers and don't have to go rooting through old CDs looking for the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My microsoft experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was at first to purchase but the process of reedeming it was just tiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I do use this program it's very user friendly and always on the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Microsoft 365 and its working fine. I previously had word 2013 on my laptop but it got wiped out when I had to reset the laptop back to factory settings because of a virus or something that messed up the computer. I'm glad I made the new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a help keeping everything in order and so many new and improved features! Thanks again Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Personal 365 - Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original and microsoft office 365 has been great and useful for my objectives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, Fast and no lag. high speed and very effiicent . no sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great Office package for my laptop. However, I wish there was a shortened version of Microsoft 365 for those of us who use our computers for household management, Internet searches, photos, document storage and Gmail. It’s helpful to have Word and Excel, however, as a retired person I am no longer in need of the additional Office products. The initial cost is acceptable, however, to continue to charge year after year at the same price is a little exorbitant; A reduced price for yearly renewal would be appreciated. It’s all about the dollars with the big corporations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy transition from previous version of Office.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! We have it on all of our devices! I love that we can use it across several devices (phone, tablet, computer, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Love 365

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy included 365 with the purchase of my laptop. I love seeing bundle, deals for product and software

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it with BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly as advertised, and it is an excellent deal with the BestBuy membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this software for several years and find it extremely helpful. Nice product. I recently purchased this for a friend only to find out that he didn't want the software. Just to let you know once you purchase, you own it. It's non-returnable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bill,

      Thanks for sharing your review. We wanted to let you know that you can always add the subscription that your friend didn't want to your subscription. You just follow the instructions here: https://aka.ms/AA5opd6.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has grown up with microsoft office it was a must have for my laptop. Even though google and apple have come up with there own versions of microsoft office nothing can beat the original. The best part is that I have an updated version from what I have been using at work and school which makes things a little bit easier.

    I would recommend this to a friend