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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38521 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 38,519 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Work Well but OS Needs to be Up to Date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't like the idea of a subscription model, this was easy to install. My only complaint is that my machine is an older model Macbook Pro that did not meet the OS requirements to install this product. The card that described the product did not mention this. I should have researched this prior to purchase. Microsoft offered to refund my money but I needed this to continue editing my existing files. I can still use it to edit while online but not when internet connectivity is unavailable. I could use it on multiple machines PC and Mac, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is an essential tool for modern productivity. Its apps like Word, Excel, and Teams run smoothly and sync perfectly across all my devices. OneDrive’s cloud makes it easy to securely access my files from anywhere. Excellent performance, constant updates, and collaborative features that truly make a difference

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Worth the subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bit the bullet and purchased the software. I've always been a fan of Microsoft Office versus the free options out there. I've used several versions in my lifetime. I was sad to hear Microsoft stopped offering the option for a 1-time payment for the software and could only get it through an annual subscription which is the only think I don't like about it. I have to say it has come in handy since I have been recently teleworking part of the time. I can save my documents and open them back up between my laptop at home and my work computer without having to drag my laptop with me or saving it on a stick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you enjoy being able to access your files on any device. It's one of our favorite features as well.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great product, hate annual renewal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but wish it was a one payment and done, annual renewals are ridiculous

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for me.... I get to load it on my iMac and my iPad!!! I can shuffle data from one to the other via Microsoft One Drive.... Great product! Easy to load and updates are FREE (for the one year subscription)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to download all the applications to my laptop, but work great after. Microsoft products are nice to have on the ready. $10 off the annual subscription is also a nice savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal at first the sale associate gave me a price ok I will get it when he rang me up it was a different price I said it is a higher price if u buy a laptop it is that price no that not what u told me u gave me a price he said I was wrong that not right I ask him to get his manager he said he is going to say the higher price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subscription to Microsoft Office 365 worked great. I purchased last minute and installed it at the airport. When I reached my destination I finished the setup and my granddaughter was ready to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Requisite software to operate effectively.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this software if you intend to get full service from this PC, specifically it allows to prepare letters and spreadsheets if you want to be productive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 4 out of 5 stars

    Easy upload

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to upload the program on my laptop. Also, I was able to use the key and have the program work on my current desktop. Microsoft Word is a key program to have when writing papers. It is annoying to convert page documents in order for the other person to be able to open my assignments. My only complaint is I wish the membership was longer than 18 months. This can get expensive. Not all schools like mine cover the cost of Microsoft 365. That means I have to pay 2.5 times in order to have the program for all 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft true user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a true Microsoft user. I tried Apple but I just felt it was too complicated. So when I bought my Lenovo laptop from best, for a steal, I knew the Microsoft 365 would complement my new laptop. It was a breeze downloading as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wss upgrading from Office 2000 so it was way past due. For $69 a year this is a steal. The 1T of storage price, word, excel, power point and a whole lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Old Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft since elementary school. This was easy to install. So far I've only used Word and Excel, but no complaints with either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Great to hear that you're enjoying your experience with 365! Thanks for sticking with us for so long.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PhillipKim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft 365 for my college work as well as professional and personal. It works great and easy to use. I am a writer, and the program is user friendly. I would recommend this produce for anyone professionally or personal use as well as college students.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365 Personal 100% Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy to use and excellent compatibility with Co-pilot.100% recommended for buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It was easy to install and use. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only use the Word program, but I will be doing a directory and one-page ads for my teacher group and many collages of flower and family photos. The program is easy to follow and I am comfortable with the level of skill needed to follow. With time there will be other opportunities to explore and this will be fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    The price was a value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to download. A super 15 month value, keeps your programs running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanting to do some freelance work and needed certain apps. This has been helpful. Excel to keep track, PowerPoint to make presentations, word docs for reports, ideas. This has been a huge help with my freelance work. Good for a year and in case I want to expand. A good start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work, Church, and Play we use this all the time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. No doubt. It doesn't matter what type of project we have going on. We used our Microsoft Office 365 products for work, church and play. We literally use this all the time.

    I would recommend this to a friend