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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 38,268 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Word, Excel, and Power Point for school. This product had it all and then some, plus I got a great deal! 15 months, instead of the usual 12 months. Everything works perfectly with my Windows computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employees, always ready to help you, Best Buy carries great items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this product too much not to include it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for my job I really got it for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me stay up to date and has the programs I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT. CONCISE AND EASY TO USE. IT IS MUCH BETTER THAN THE PREVIOUS OFFFICE SOFTWARE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made it a breeze to get my laptop setup very quickly. It did a lot of the work for me. It's a subscription but I think it is discounted when you purchase it with your computer. I think the annual renewal rate charges you the discounted price too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy installation and that it made your computer setup a breeze.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft Office subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great annual price for a single use license. Easy to install and easy to renew annually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent solution for individuals who need the use of the software from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delighted with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for years with probably the original version. Was reluctant to try the updated but have had no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need anything through Microsoft office, excel, word, etc.. get this!!! Comes with so many and SUPER easy to download and use..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A workhorse that I use everyday. It works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Microsoft 365 so this is a no brainer and is the only product that I consistently purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Word

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this. I need all the word as possible. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product, great price. Had all the software that I needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have members of the Geek Squad service for many years, and we are so happy that it is included with the new computer too. I have had an HP for the last 20 Years or so, but this time we purchased a Microsoft Surface Laptop and so far, we love it. It is fast and full of extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PC apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying Microsoft 360 software is a smart investment for individuals and businesses alike. With its wide range of productivity tools, such as Microsoft Word, Excel, and PowerPoint, it allows users to create, edit, and collaborate on documents seamlessly. Additionally, the software offers robust security features and regular updates, ensuring a reliable and efficient computing experience. Boost your productivity and streamline your workflow with Microsoft 360 software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very helpful in assisting a 90 year old in completing the connection to Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Excel, Power Point, and of course Word is very important for me. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to install. Works well. Highly recommended.

    I would recommend this to a friend