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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38473 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 38,472 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good and nice software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was absolutely good. Designed to last. Runs very perfect on my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office package is very useful and practical. It has all the tools I need for my work, and it makes everything easier and more organized. I’m really satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft-I love this product.. so easy to use thank you., have a good day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365: The Perfect All-in-One Solution”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Microsoft 365! It has everything I need — Word, Excel, PowerPoint, and more — all working perfectly together. OneDrive makes it so easy to access my files anywhere. It’s reliable, efficient, and keeps getting better. Totally recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the easiest MS upgrade ever! Thanks, Best Buy, for making this happen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The apps work very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t has any troubles setting it up. The apps work very well. I got for my daughter’s IPad that I also got from here, along with the smart pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harold's PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, and smooth The features on it are more than I will probably ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter required this for her freshman year at Chico University. Great price, easy download and even easier to use needed apps. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365 on Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is working seamlessly with the Mac. I have had problems with that in the pas,t but it appears that they have fixed those glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great place to shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Timely delivery. I a happy overall with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best sales rep ever. He was very helpful and very knowledgeable, NOT pushing his opinion, But answering my questions honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs I need for records, files and keeping track of spending and inventory

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with the product. Will recommend it to anyone. Does not lack anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 is Essential to Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is essential to business and life. There are always documents to be read, emails to be sent and presentations to prepare.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can work all my programs, 2nd time buying this program. I use for personal and work, and my business too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly Functional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works suprisingly well. I've synced my phone with my computer, and it works better than expected. I mainly use Word, Outlook, and iCloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work and Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the new Macbook M4Pro. I use Microsoft at work so love being able to use at home. Take the time to reasearch and play around with everything because there are alot of color features and easy shortcuts (Depending on what you're using it for)!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful for everyday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is so useful and I couldn’t do without it on any laptop/ computer. I use Microsoft Word, PowerPoint, and Excel all the time! Great for staying on top of work tasks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST way to get Microsoft365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Software for years (haven't we all?!). I LOVE being able to purchase this service from BestBUY w/o having to deal with Microsoft. With the advent of this 365, I now have to use a web based software that is NOT as user friendly as the PC based software. It's limiting to use a much smaller screen on a browser than a software screen (i can now see only 32 lines as opposed to 37 in the software). Overall, though, its still very useable and I can link all my files across all my devices easily (Android, iPad, tablets, laptops, and of course PC).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful salespeople

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person that helped me was very knowledgeable about the laptop that I purchased. He showed me on the display the different things I could do with it. I was very happy that he had showed me, I got to see the many different ways my purchase could help me at home. I use my laptop for my personal use and not as a work one. Thank you Best Buy for having the sales people with the knowledge and friendly attitude to help people not sure with which item will help them the most for their needs.

    I would recommend this to a friend
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