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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 38,581 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fascinated with my product, the service was first class and best of all fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an excellent product, performance and quality are hallmarks of Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 provides premium office apps as well as Cloud storage. It includes applications like Word,Excel, Outlook, One Note, One Drive and more. This is a great subscription at a very reasonable yearly rate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you're enjoying the features and storage in Microsoft 365 Personal. We hope you continue to enjoy the premium apps.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Satisfied with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office 365 at work, so it made sense to purchase this item for home use. During this pandemic, I had to work from home and wanted to make sure that there weren't any compatibility issues opening, editing and saving files.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    MS office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was purchased by me and installed in my Laptop with the help of GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Laptop purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional, polite, and knowledgeable. He explained that the Dell Computer's motherboard had died. So I looked for a Surface Pro. I decided to purchase one as other family members have these computers and they give them good reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected works great. Great for school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! So eady to use! Love the new design features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for individual user. Was easliy able to download and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with Microsoft 365. My only complaint is that Best Buy keeps emailing me to install it and I already have it. Is there a reason for it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS Standard and basic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound application for a mature IT audience, offering up to date features and applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent package for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this with a new laptop from Best Buy. It was super easy to download and my daughter will be able to use all of the programs for school in the fall. It was such a great deal, that I couldn't pass it up!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mara,

      We appreciate your review. We're glad to hear that you had an easy download and that your daughter will be using it for school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    new stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have time to get into them yet. they are an upgrade from what we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed to Get It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are going to need Office 365 on their computers. At least, you will likely need Word. Anyway, had to get it. Used to be one price for the basic and no further fees. Now we have to pay for it every year

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for MAC is something I needed because I use Microsoft Office at work and the programs that come with the MAC operating system, although they work fine, they are not as compatible with office documents etc. I am still learning its nuances but hope to have mastered the "new" version soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assessable, reliable and convenient to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use and the support is amazing. This product increases your productivity immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get Personal!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient. Filled a need well. A little different than my desktop version but good.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Affordable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word, Excel and PowerPoint are the only things that I really use. This subscription comes with several other features that I didn't use yet, but I think that the cost-benefit relationship is very nice. I do like how the subscription covers not only 1 PC (or Mac) but also 1 iPad (or Windows Tablet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using word from Microsoft. I specially like that it has many amazing templates I can use! For example, I love the resume template they have and just update with my info!

    I would recommend this to a friend