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Customer reviews

Rating 4.5 out of 5 stars with 38270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 38,269 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this and it’s a great deal I’m using it for school as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk to the pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate the Geek Squad ten stars if it would let me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the package. Our daughter uses them all for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes life easier!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from start to finish of purchasing my new computer and adding Microsoft 365 was easy! I added both items to my cart for pick up, and within an hour, my purchase was ready. Instructions for Microsoft 365 came directly to my email and was easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a great product and very necessary for writing reports and doing chart etc. The install is very easy. Comes in very handy for a student in college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance computer accessories. Can recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office. Type letters, memos, spreadsheets. It is a good product made better when you learn how to use it. The iPad compatibility is neat but largely unnecessarily because I have a good laptop. I would especially recommend this if you have a desktop and a tablet as it obfuscates the need for a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    to be determined

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so it's not had any glitches at all, great app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Cloud Storage is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has all the great features of Office with the addition of cloud storage, or OneDrive as Microsoft calls it. Not only are Office files backed up to OneDrive and available from any computer anywhere (even on computers that don't have Office), but also other documents, such as pictures, videos, music, and files from non-Office applications (although the latter won't open unless the host computer has the software on it). When I priced separate cloud storage and a single-user version of Office, Office 365 gave more bang for the buck. I do not regret my decision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      Thanks for sharing your review. We're happy to hear that you are loving the OneDrive space. We love it too.

      Have a great one.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    I did not know how awesome a Chromebook could be!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought this for my wife while she is in college. We have a few low end models of Chromebooks and they have been decent for just about anything. This is no low end laptop! This thing burns through the toughest things that can be offered. It runs buttery smooth and lasts a long, long time. The screen is beautiful, it has pretty decent sound and is light weight and built with style. Not only is it very stylish and slim form, but it is very well built. It runs the Chrome OS and also runs Android apps. You can have as many tabs open at once that you could ever need and this just runs flawlessly. I honestly can not give it enough kudos. Only reason for the less than 5 star is its price. I would buy another one at the same price point, just because it is just that great. I just don't like to spend money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this personal computer software. But it does not permit taking of the S untill present software end date. Great product and easy to use. I like the price as it is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy to install. So happy to be able to compost story labels for my entries in the Anoka County Fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe we didn't purchse this before. Great bundle for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend it for beginner and professional. Just buy and use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good. Major help loading my new laptop computer................ .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These applications are essential for business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I didn't have word on my computer. It makes my writing much more professional looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must ha e for anyone with business ventures or school!!! I def recomend it for sure!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop with microsoft 360 software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product, it was easy to understand and navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the mac, not as good for the ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love microsoft office for the mac, it's always stable and reliable. The ipad version is good but is lacking many features, such as paste special, which elimates the formatting, maybe it will be added in later versions. You can save all your work to the cloud and open it on the mac or ipad. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mac vs Windows version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a Mac for the first time, needed Office. Was worried at how different the Mac version was going to be compared to the windows version. This version runs smooth and is not much different. Good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We love getting this feedback! Thanks for sharing your experience with Microsoft 365 Personal on your iOS device.

      Best,

      Tom
      Microsoft Office Team Microsoft